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Night Audit - Mon/Tue/Wed - 24 Hrs

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1 Vacancy
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Job Location drjobs

Portland - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

POSITION SUMMARY: This position requires candidate to be flexible. Shifts available Monday Tuesday & Wednesday - 8 Hrs Shift - 11P to 7A.

EXPECTATIONS OF THE EMPLOYEE:

  • Serve internal and external guests in a positive professionalmanner.
  • Follow all guidelines onconfidentiality.
  • Be responsible for quality accuracy timelines reliability and thoroughness of workperformed.
  • Develop and maintain positive working relationships with otheremployees.
  • Ability to communicate effectively both verbally and written.
  • Provision of and responsiveness to the information needs of management andco-workers.
  • Promoteteamwork.
  • Be punctual andreliable.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Providing courteous guest service and responding promptly to guest questions complaints or requests.
  • Organizes the reservations for the days arrivals. Checks for duplicate reservations and determines special room requests.
  • Performs the functions of the front desk includingcheck-ins checkouts reservations answers phones provides wake-up calls etc.
  • Check-in guests following credit policies.
  • Ensure guest problems are resolved and followed through in a timely manner.
  • Understands the operation of the property management system.
  • Provides information concerning hotels facilities and functions as well as their location (ex. Rooms for disabled directions to and from airport and major attractions location of vending fax number etc.).
  • Provides security for guests by maintaining confidentiality of guest information.
  • Familiar with property security and key control procedures as well as fire safety procedures.
  • Performs additional tasks assigned by property management.
  • Processes all reservation requests in a friendly and efficient manner. Processes all guest registration and checkouts promptly.
  • Completes paperwork necessary for front desk operations (registration cards folios credit cards vouchers cash reports room reports etc.).
  • Provides efficient switchboard services including handling of messages mail wake-up calls and other guest services as the opportunity arises.
  • Accounts for all receipts paid outs and charge funds as specified.
  • Responsible for auditing and balancing all cashiers reports and cash drawers.
  • Performs front office posting and filing procedures as directed.
  • Maintains cleanliness and order to the front office areas.
  • Provides accurate information to housekeeping such as house counts room status or guest service requirements.
  • Has frequent contact with hotel guests and employees. May have some contact with vendors and/or supplies.
  • Must be team environment Green focused and make sure service goals are being met.
  • May be required to work nights weekends andholidays.
  • May be required to stand for long periods of time.

MINIMUMREQUIREMENTS:

  • High School Diploma or Equivalent
  • Excellent communication skills
  • 1 years of HotelFront Desk Experience.

ESSENTIAL PHYSICAL FUNCTIONS:Must be able to sit or stand for long periods of time. Must be physically able to occasionally grasp grip pull push twist turn and lift boxes which average around 25-30 pounds each.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Employment Type

Part-Time

Company Industry

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