Patient Financial Customer Service Representative (Full Time, Towson, Hybrid)
Patient Financial Customer Service Representative (Full Time, Towson, Hybrid)
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Salary Not Disclosed
1 Vacancy
Job Description
General Summary:
- In this entry-level role the Patient Financial Customer Service Representative will be responsible for assisting clients with their financial inquiries.
- This position focuses on providing excellent and effective customer service to patients vendors insurance companies and other internal and external customers.
Knowledge Skills and Abilities Required:
- Requires high school diploma/GED
- 1 year of experience in customer service
- Previous experience in a call center and/or medical practice preferred.
- Excellent customer service skills.
- Proficient knowledge of medical terminology and insurance verification process.
- Excellent telephone and verbal communication skills.
Benefits:
At Sheppard Pratt you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
- A commitment to professional development including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
- Comprehensive medical dental and vision benefits for benefit eligible positions
- 403b retirement match
- Generous paid-time-off for benefit eligible positions
- Complimentary Employee Assistance Program (EAP)
- Generous mileage reimbursement program
Pay for this position is determined on a number of factors including but not limited to years and level of related experience.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
