Clinical Nurse Coordinator
Clinical Nurse Coordinator
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Job Description
Job Details
Description
JOB SUMMARY: The Clinical Nurse Coordinator (CNC) is a registered nurse responsible for overseeing the coordination of care for participants enrolled in Redwood Coast PACE. The CNC ensures timely and appropriate clinical services are delivered across the care continuum including primary care specialty referrals care transitions and nursing interventions. This role works closely with interdisciplinary team (IDT) members to ensure that participant care plans are executed documented and aligned with regulatory requirements and the participants goals of care.
ESSENTIAL DUTIES AND RESONSIBILITIES:
- Serves as a liaison between nursing staff providers home care and other IDT members to ensure seamless clinical communication and coordination of nursing services.
- Monitor clinical workflows and nursing interventions to support timely follow-up on abnormal labs imaging and referrals and any other EMR in-basket items of their assigned reports.
- Coordinate with providers for care planning preventative care and urgent concerns addressing cultural and geographic differences in strategies and approaches.
- Participate in daily IDT meetings to provide clinical updates and recommendations based on participant needs and assessments.
- Oversee and ensure documentation compliance in the EMR in alignment with CMS DHCS and Redwood Coast PACE policies.
- Support and guide RNs and LVNs in clinical workflows and ensure adherence to nursing scope and standards.
- Coordinate on-call coverage among nursing staff.
- Monitors staff performance as it relates to competency of position/required training/compliance with Redwood Coast PACEs program and regulations.
- Facilitate participant transitions of care including post-hospital discharge ED visits and skills nursing stays ensuring follow-up care is timely and effective.
- Provide nursing assignments develop nursing care plans and delegate or coordinate interventions as needed.
- Support infection prevention efforts vaccine administration programs and chronic disease management initiatives.
- Monitor compliance with medication administration protocols and support pharmacy coordination when needed.
- Assist in auditing clinical documentation implementing quality improvement initiatives and training new clinical staff.
- Serve as a point of contact for urgent clinical issues when the provider is unavailable (Provider of the Day support as assigned).
- Travel to different site locations to check in with clinical staff and support clinic operations.
- Provide direct care to participants as backup when needed including home visits.
Qualifications
EDUCATION &/or EXPERIENCE:
- Minimum two (2) years clinical experience preferably in geriatric community health or primary care settings.
- Experience in case management care coordination or quality improvement preferred.
- Experience in and strong knowledge of nursing practice standards scope of practice and regulatory guidelines in a PACE environment.
- EMR experience preferred.
LICENSES OR CERTIFICATES:
- Must be a current RN licensed by the California Board of Registered Nursing in good standing.
- Current CPR and First Aid certification.
- Valid California Drivers License and personal auto liability insurance required. Must have a personal vehicle in good driving/operating condition and insured for State minimum liability requirements that can be used for the applicable job functions noted above.
PRE-SCREENING REQUIREMENTS:
- Requires clearance of a DOJ and FBI criminal history background check
- Pre-employment physical and PPD skin test.
- Requires Motor Vehicle Report verification to determine eligible driving record.
- COVID-19 and Influenza (flu) vaccines preferred.
JOB SKILLS:
- Understands the PACE Model and is familiar with regulatory agencies and regulations (e.g. Title 22).
- Able to collaborate with colleagues (plan problem solve) as it pertains to the broad picture.
- Ability to make informative decisions and follow-through demonstrating strategic thinking.
- Ability to listen to input and receive feedback with the ability to generate new ideas.
- Ability to encourage and empower others to achieve instilling a sense of mission teamwork and support. Creates enthusiasm and a desire to excel.
- Skilled in directing the work of others with goal setting and continuous performance feedback to develop staff.
- Skilled in meeting facilitation leading constructive discussions.
- Ability to multi-task and respond to a variety of different critical issues simultaneously.
- Adhere to organizational policies and procedures.
- Possess observational skills practicality and insight.
- Know when to appropriately involve others for expertise.
- Ability to work independently without extensive support and direction from supervisors and peers.
- Demonstrates flexibility in the face of change.
- Actively pursue learning self-development and welcome feedback. Able to change behavior considering feedback.
- Build trust with others through own authenticity and follow-through on commitments.
- Bring substantive conflicts and disagreements into the open and attempts to resolve them collaboratively.
- Convey information clearly and effectively through both formal and informal documents. Reviews and edits written work constructively.
- Able to negotiate effectively for resolution of issues.
- Able to appropriately requests assistance from others when needed.
- Ability to set measurable goals and objectives and is willing to be evaluated against them.
SUPERVISORY REQUIREMENTS:
- This position supervises Registered Nurses (RN) and Licensed Vocational Nurses (LVN).
- In coordination with Human Resources and other supervisory staff oversees hiring orienting training evaluating disciplining and terminating of specified departmental staff.
PHYSICAL REQUIREMENTS:
The Clinical Nurse Coordinator position requires the ability to sit stand and walk for extended periods throughout the workday including movement between clinical areas and offices. Occasional travel to participant homes or off-site locations is required. The role involves frequent use of a computer and telephone as well as the ability to lift or move items up to 25 pounds. Must have the physical and sensory capacity to perform clinical assessments and respond promptly to urgent participant needs in a fast-paced environment.
The above statements are intended to describe the general nature of work performed. They are not to be considered an exhaustive list of all job tasks performed. The agency reserves the right to change job descriptions work hours or work sites as required by the program.
The Humboldt Senior Resource Center is a private non-profit multi-purpose senior center providing a continuum of social and health related services. The agency currently holds contracts with the California Department of Aging and Area 1 Agency on Aging.
The Humboldt Senior Resource Center is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms or conditions of employment based on race color national origin ancestry sex sexual orientation age religion physical or mental disability medical condition pregnancy breastfeeding gender identity marital status citizenship status military or veteran status genetic information or other basis protected by applicable Federal or State law.
Required Experience:
IC
Employment Type
Full-Time
