Program Manager
Program Manager
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Job Description
Empowering lives healing hearts embracing future
Are you ready to make a lasting impact in specialty care Were seeking a dedicated and dynamic Program Manager to join our Patient Support Programs at BioScript Solutions where we put our patients first! Reporting to the Senior Program Manager the Program Manager is responsible for undertaking the management planning and implementation of specific programs/portfolio within NavieGo the Patient Programs company of BioScript Solutions. The Program Manager role has a strong combination of project management performance analytics client management case management and people skills. Individuals who would succeed in this role are positive driven and committed to building best-in-class and innovative support programs.
What we offer (and why youll love it here!):
- Epic Work-Life Balance: Flexible hybrid work options because we value your time and well-being.
- Growth Opportunities: Committed to fostering a culture of growth where every team member is encouraged to pursue new skills expand their knowledge and advance their careers.
- Vibrant Culture: Over 1500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
- Our People Say It Best: Compensation: Competitive salary incentive program and comprehensive benefits package.
- What & Where: Greater Toronto Area or Montreal QC & Full-Time Permanent
- Closing Date: July 9th 2025
Why BioScript Solutions
At BioScript were not just a companywere a fast-growing company always putting patients first. Recognized as one of Canadas Best Managed Companies we believe in pushing boundaries setting trends and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey
Your Mission
- Ensuring the program is designed and implemented as per sponsors strategic direction;
- Ensuring all program sponsors needs are being met;
- Responsible for the overall performance of the program and its respective services: reimbursement patient coordination medication management etc.
- Ensuring that any stakeholder escalations are managed appropriately and to the sponsors satisfaction;
- Providing the program sponsor with portfolio insights and intelligence (market competitive and payer);
- The design evolution and delivery of all program reporting;
- Ongoing evaluation of program strengths weaknesses and potential areas for improvement;
- In collaboration with the analytics team facilitate the design production and delivery of all program related reporting;
- Participate/lead in respective client meetings and day to day client communications;
- Make recommendations for changes in operations and assist in the execution of these changes through a robust change management process;
- Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance;
- Provide support guidance and leadership to the team
- Assist with quality assurance and quality improvement initiatives overseeing the completion of all required CAPA activities; and
- Attend as appropriate therapeutically relevant conferences with the focus on client and stakeholder relationship building.
What You Bring to the Table
- A minimum of 3-5 years of experience in healthcare/pharmaceutical related field;
- Experience in immunology or dermatology therapeutic area is an asset;
- A Bachelors degree program and/or an equivalent combination of experience and education is required;
- Program management skills with proven ability to manage multiple priorities;
- Proven customer relationship and/or account management skills with direct client interaction;
- Proficiency with Microsoft Office and competent reporting and trending data;
- Strong financial acumen and hands on budget management experience;
- General knowledge of reimbursement patient support programs database elements and functionality;
- Exceptional project management skills with experience in organizing planning and executing projects from vision through implementation; and
- Possessing an in depth knowledge of public / private and federal funding mechanisms.
Compensation: At BioScript your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role level and geographic location.
Were proud to be an equal opportunity employer.As a people-centric organization were committed to fostering awelcomingculture free of discrimination andtoproviding ahealthy andsafework environmentwhereall team memberscanthrive as our commitment to diversity inclusion belonging and equity we strive to provide an accessible workplace where individuals feel valued respected and supported every day.
We encourage and accept all applications however only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries please email the talent acquisition team at
Ready to make your mark If youre passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team we want to hear from you!
Take a look firsthand at what we do here! - Experience:
Manager
Employment Type
Full-Time
