Office Coordinator - Bon Secours Liver Institute of Richmond
Office Coordinator - Bon Secours Liver Institute of Richmond
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Thank you for considering a career at Bon Secours Mercy Health!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)Bon Secours
About Us
As a faith-based and patient-focused organization Bon Secours exists to enhance the health and well-being of all people in mind body and spirit through exceptional patient care. Success in this goal requires a culture of compassion collaboration excellence and respect. Bon Secours seeks people that are committed to our values of compassion human dignity integrity service and stewardship to create an environment where associates want to work and help communities thrive.
Office Coordinator - Bon Secours Liver Institute of Richmond - Richmond VA
Job Summary:
Provides comprehensive office support including but not limited to patient scheduling admission/registration charge entry verification (DTAR) verification of insurance authorization etc. Serves as receptionist/secretary and communicates and interacts in a compassionate yet respectful manner with patients and their families staff and physicians. Works in coordination with external billing company and/or acts as liaison between billing company and Radiation Oncology for insurance authorizations billing requests documentation requests etc.
Essential Functions:
- Receives and screens patients/visitors courteously assisting each person as needed. Receives/screens phone calls using good phone etiquette. Responds to callers requests and tactfully refers caller to appropriate personnel.
- Confirms each patients demographics contact information and insurance information at each new consultation follow-up visit etc. as needed.
- Obtains insurance referrals for patients for office visits.
- Manages the schedule for the department as needed. Capable of scheduling consults & follow-ups and updates physicians schedules.
- Retrieves and delivers departmental mail. Delivers special requests such as copy room arranges courier service when needed and submits maintenance work orders.
- Registers patients through the hospital and departmental computer systems. Obtains HIPPA consent form plus registration information and scans into patients chart. Updates patient registration numbers in electronic chart monthly.
- Processes dictation from department physicians. This includes keyboarding correcting filing and distributing in an accurate and timely manner.
- Monitors inventory of office supplies and informs supervisor when supplies are low and need to be reordered.
- Acts a payroll editor for the department by updating employees hours into the payroll system.
- Assists nurse with obtaining and compiling information on new and returning patients.
- Assists as needed in preparing charts and acquiring diagnostic reports for physician review.
Education:
- High School Degree or GED
Preferred Experience:
- Two years advanced secretarial experience
- Prior experience in the healthcare field or a related area is preferred but not required
- Knowledge of medical terminology preferred but not required
- Knowledge in Microsoft Office Cadence and Connect care preferred but not required
- One year of clinical patient care experience
Skills & Abilities:
- Ability to demonstrate knowledge and skills necessary to provide appropriate care to all ages of the patients
- Ability to learn and use a computer-based patient appointment scheduling and registration system
- Ability to work in a fast-paced environment with a team
- Strong interpersonal communication and organization skills
Bon Secours MercyHealth is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
SO-RCH Liver Institute of VA - St. Marys - Provider BasedIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
IC
Employment Type
Full-Time
