Care Coordinator
Care Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Details
Description
JOB SUMMARY: Organizes onboarding of participants into the program assists the Redwood Coast PACE Interdisciplinary Team (IDT) with care planning and provides individualized assistance to program participants including coordination of access to various services. Support for participants may occur in the participants home.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provides education to participants on PACE program and services.
- Assists PACE Social Workers in supporting the social services needs of program participants including coordination of referrals to identified programs housing applications and re-certifications home visits and supporting participant family members.
- Arranges out of area travel for medical appointments.
- Works closely with the scheduling team to assist with complex cases and general support.
- Facilitates the transition of participants from intake/enrollment process into onboarding in the PACE program.
- Maintains accurate and timely data in electronic health records.
- Assists PACE participants and their family in navigating through medical and social service programs and systems. Facilitates communication between participant family and healthcare providers.
- Works closely with the IDT to follow up on requested actions helping to meet care plan goals.
- Participates in the process of teaching training and mentoring student interns and volunteers working within the program area.
- Travel to other work sites to provide support.
- Acts in a manner consistent with agency values: patience respect friendly courteous and tolerant.
Qualifications
EDUCATION &/or EXPERIENCE:
- High school diploma or GED equivalent required. Bachelors degree related to health and human services preferred.
- Two (2) years of experience in the medical field providing care management required.
- One (1) year of experience working with a frail or elderly population preferred.
LICENSES OR CERTIFICATES:
- Valid California Drivers License and personal auto liability insurance required. Personal vehicle in good driving/operating condition insured for State minimum liability requirements that can be used for the applicable job functions noted above required.
PRE-SCREENING REQUIREMENTS:
- Requires clearance of a DOJ and FBI criminal history background check.
- Requires pre-employment physical and PPD skin test (TB screening).
- Requires Motor Vehicle Report verification to determine eligible driving record.
- COVID-19 and Influenza (flu) vaccines preferred.
JOB SKILLS:
- Knowledge and experience working with complex interpersonal and clinical situations.
- Medical care management knowledge and skills necessary to facilitate and coordinate services in alignment with participant care plans.
- Ability and interest to work with frail elderly or disabled adults to enhance and encourage their independence.
- Ability to function effectively within a multi-service community-based nonprofit agency.
- Ability to comply with program requirements and applicable government regulations.
- Sound verbal and written communication skills to convey information effectively. Ability to communicate effectively and openly with other team members on participants status and needs.
- Excellent interpersonal skills that result in maintaining a positive attitude team-building and contribute to effective work relationships.
- Ability to use good judgment resourcefulness flexibility and problem-solving skills.
- Ability to work independently and within an IDT representing a diverse team of various occupations.
- Possess strong administrative and organizational skills.
- Ability to prioritize and complete duties within an agreed upon time frame adjust personal schedule as required and adapt appropriately to changes in priorities and workload.
- Ability to incorporate an understanding of detailed requirements in work activities.
- Ability to develop and implement action plans.
- Ability to collect and analyze data.
- Ability to coordinate advocate and cooperate with other agencies for seniors with tact and diplomacy.
- Proficiency in Microsoft Office including Word Excel PowerPoint Outlook and relevant computer programs and software (e.g. electronic health record software email internet web-based applications).
PHYSICAL REQUIREMENTS:
- This position requires the ability to sit stand and walk for extended periods including traveling between work sites and participant homes. The Care Coordinator must be able to safely enter a variety of home environments and navigate different physical settings. Occasional bending reaching lifting up to 25 pounds and prolonged computer use are also required. The role involves driving as part of regular duties; therefore a valid drivers license and the ability to operate a motor vehicle are essential.
The above statements are intended to describe the general nature of work performed. They are not to be considered an exhaustive list of all job tasks performed. The agency reserves the right to change job descriptions work hours or work sites as required by the program.
The Humboldt Senior Resource Center is a private non-profit multi-purpose senior center providing a continuum of social and health related services. The agency currently holds contracts with the California Department of Aging and Area 1 Agency on Aging.
The Humboldt Senior Resource Center is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms or conditions of employment based on race color national origin ancestry sex sexual orientation age religion physical or mental disability medical condition pregnancy breastfeeding gender identity marital status citizenship status military or veteran status genetic information or other basis protected by applicable Federal or State law.
Required Experience:
IC
Employment Type
Full-Time
