ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
We have an outstanding career opportunity for a Customs Brokerage Entry Processing Supervisor in our Columbia SC station. This role focuses on successful team growth and development as well as day-to-day operational management.
Key Responsibilities:
Serve as the subject matter expert (SME) for an Entry Processing sector ensuring your team complies with DHLs global customer care standards.
Drive high performance by ensuring the team meets customer service-related Key Performance Indicators (KPIs) continuously improving the customer experience.
Partner with the local central dispatching team to oversee daily freight movement and manage workflow maintaining high levels of customer satisfaction and resolving escalated issues.
Provide expertise critical thinking and problem-solving support to help grow DHLs market share and support the product and Hub stations.
Additional Qualifications/Responsibilities
Skills & Requirements:
Excellent understanding of U.S. Customs Brokerage global forwarding Air and Ocean services and the overall logistics industry.
35 years of experience in a related area of responsibility.
5 years of supervisory experience in a related field.
Bachelors Degree in Business Administration International Trade or a related field preferred.
Strong communication problem-solving and interpersonal skills with the ability to build rapport across internal and external stakeholders.
Licensed Customs Broker required.
Our Vision & Values:
Vision: The Logistics Company for the World
Mission: Excellence. Simply Delivered.
Purpose: We connect people improving their lives.
Values: Respect & Results
Goals: Employer Provider and Investment of Choice; Living Responsibility
Why Join Our DHL Team
At DHL youll be part of a strong team that respects its employees society and the environment. Youll interact with people from all over the world and experience the unique international spirit of DHL. We offer benefits and programs to help you maintain a healthy work/life balance and grow your career.
Compensation & Benefits:
Pay Range: $62475.00 $83300.00 (Based on Experience)
Compensation: Competitive base salary plus role-dependent performance-based incentives
401(k) Match: $1-for-$1 match up to 4% quarterly 2% annual base contribution
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate
Medical: Comprehensive plans covering preventive care inpatient/outpatient services and prescriptions
Vision: Optional coverage for exams frames and contacts
Dental: Optional coverage for preventive basic and major services
Paid Time Off: 7 major holidays 8 floating holidays and accrued vacation/sick days
Required Experience:
Manager