Customer Service Lab Rep - Specimen Processor
Customer Service Lab Rep - Specimen Processor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Customer Service Lab Representative - Specimen Processor
Work location:Texas Health Physicians Group- 251 Westpark Way Suite 212 Euless TX 76040
Work Hours: Full Time -Nights 40 hours Monday through Friday 7:30pm - 4:30am
Laboratory Department highlights:
Team based environment
Workplace culture 2ndto none
Great benefits/ 401k / PTO
We operate on lean principles and rely heavily on team atmosphere and individual performance
Highly engaged Laboratory management
Texas Health Physicians Group includes more than 1000 physicians nurse practitioners and physician assistants dedicated to providing quality patient-safe care at more than 240 offices located throughout the DFW Metroplex.
THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives like the Diversity Action Council and Living the Promise have helped create an inclusive supportive people-first excellence-driven culture and workplace making THPG a great place to work.
What youll need
- High School Diploma or equivalent is required.
- Six (6) months of customer service experience or six (6) months experience in a high-volume testing laboratory and data entry experience is required.
- Familiar with basic medical and laboratory terminology is preferred.
- Knowledge of appropriate lab and regulatory guidelines including but not limited to: CLIA CAP CLSI (NCCLS) Texas Department of Health EPA regulations regarding regulated waste disposal.
- Knowledge of spreadsheet software such as but not limited to: Excel.
- Excellent communication and interpersonal skills.
What youll need
- High School Diploma or equivalent is required.
- Six (6) months of customer service experience or six (6) months experience in a high-volume testing laboratory and data entry experience are required.
- Familiar with basic medical and laboratory terminology is preferred.
- Knowledge of appropriate lab and regulatory guidelines including but not limited to: CLIA CAP CLSI (NCCLS) Texas Department of Health EPA regulations regarding regulated waste disposal.
- Knowledge of spreadsheet software such as but not limited to: Excel.
- Excellent communication and interpersonal skills.
What youll do
- Answers the main lab line and provides customer service assistance to the caller. Document all calls on appropriate log.
- Research problem orders from the night before and provides necessary corrective action. Documents all actions taken on problem log.
- Pull samples for add-on testing and ensure proper paperwork is received from
Additional perks of being a Texas Health Nurse
- Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student Loan forgiveness as well as several other benefits.
- Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive team environment with outstanding opportunities for growth.
Do you still have questions or concernsFeel free to email your questions to.
Employment Type
Full-Time
