Claims Supervisor - WI
Claims Supervisor - WI
Posted on :
27-06-2025
Employer Active
1 Vacancy
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Job Description
Description
Qualifications
This territory will be located in the State of Wisconsin.
Essential Job Duties and Responsibilities:
- Recruiting and contracting qualified new independent adjusters.
- Training new and current adjusters about loss adjustment techniques and procedures products services and rules/regulations.
- Develop and implement strategies to quickly and accurately complete claims.
- Maintaining regular and frequent communications with farm groups agriculture organizations etc. May coordinate and speak at farm meetings.
- Communicating company policy and procedures to adjusters.
- Communicating territory issues to division management.
- Investigating and resolving complaints from insured in an assigned territory.
- Monitoring Quality Control audits in the assigned territory as requested by division management to ensure the field requirements of the RHILLC Plan of Implementation are fulfilled.
- Identifying and contracting qualified independent adjusters to assure that policyholders receive prompt competent loss adjustments.
- Assisting Claims Manager to audit the work product of independent adjusters to ensure proper adjustment procedures have been followed in accordance with company and industry standards.
- Supervising and training Claims Field Representative if any assigned to the territory to assure the job responsibilities are accomplished in accordance with company procedures.
- Attending industry sponsored seminars field days etc. at the direction of division management.
- Verifying timely completion of claims.
- Monitor claim reserves and update in accordance with division directives.
- Be involved with and manage complex claims.
- Perform and complete all adjuster evaluations and claim reviews.
- Assess and utilize all quality control findings to assist division in control of claims and loss adjustment expenses.
- Assist and be involved with all arbitrations and litigation cases.
- Assist with other duties as necessary.
Knowledge Skills and Abilities:
- Ability to recruit and train adjusters.
- Knowledge of the agricultural industry including an understanding of the kinds of crops produced in the territory and agricultural issues.
- Knowledge of Rain and Hails products services and systems.
- Knowledge of or willingness to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program crop-hail program Agri Business program and the other insurance products offered by the company.
- Ability to organize and prioritize multiple tasks.
- Ability to work in a team oriented environment.
- Ability to train adjusters
- Ability to effectively communicate and maintain business relationships with Company personnel outside resources and customers.
- Ability to use the Companys terminology procedures and systems.
- Ability to use department equipment.
- Ability to perform basic and complex mathematical calculations.
- Ability to drive a vehicle and maintain a valid drivers license.
- Ability to remain calm and professional during peak periods of activity.
- Ability to work from oral and written communication.
- Ability to maintain confidentiality.
- Ability to work independently.
- Ability to travel away from home for extended periods of time and on short notice.
- Willingness to relocate to another division if requested.
- Ability to assist in other work-related areas as required.
Qualifications
Baccalaureate degree in Agricultural Business or related field required with 3-5 years of crop insurance sales or service and/or loss adjusting procedure experience.
Required Experience:
Manager
Employment Type
Full-Time
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