ETIC, SAP CX Consultant - Senior Associate
Posted on :
27-06-2025
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1 Vacancy
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Job Description
Line of Service
AdvisoryIndustry/Sector
TechnologySpecialism
Advisory - OtherManagement Level
Senior AssociateJob Description & Summary
Role Requirements
- Customer Focus: Help clients improve how they reach serve and retain their customers through better experiences and smart strategies.
- Consulting Work: Support top companies in implementing and integrating SAP CX tools for Sales or Service. Work with global clients across various industries to support their digital transformation.
- Holistic Consulting - Your field of activity in the area of Customer Transformation SAP CX includes advising leading companies on the implementation and integration of SAP CX in the areas of Sales or Service. We are working with clients from all industries across the globe enabling digital transformations of individual business units to entire business models.
- Your Role:
- As a Senior Consultant youll gather customer requirements design and improve processes configure SAP systems and suggest system enhancements. You may also lead a team of experts.
- Stay Updated: Keep up with the latest SAP CX technologies including AI and automation to help clients stay competitive.
- Growth Opportunities: Get excellent training coaching and hands-on experience through diverse and challenging tasks.
What Were Looking For:
- A degree in business informatics IT or a related field.
- Consultant level: Experience in SAP CX Sales Service SAP S4HANA Service or CRM especially in improving business processes in sales or service.
- Senior Consultant level: From 4-7 years of SAP CX Sales Service SAP S/4HANA Service or SAP CRM.
- Experience and strong skills in process improvement in the same areas.
- Technical Expertise (depending on your profile):
- Deep knowledge of SAP CX Sales Service SAP S/4HANA Service or SAP CRM.
- Experience with system configuration and functions like Service Requests Contracts Orders Confirmations and Maintenance.
- Integration with Finance Sales (e.g. returns billing) and Logistics is a plus.
Skills Needed:
- Experience of SAP CX Sales Service SAP S/4HANA Service or SAP CRM.
- Quick to understand complex problems and find practical solutions.
- Great at building trust with clients and colleagues.
- Strong problem-solving and analytical skills
- Ability to manage tasks independently and as part of a team
- Excellent communication and presentation skills
- Fluent in English (German is a plus) and confident in leading presentations and workshops.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Active Listening Analytical Thinking Ariba Module Ariba Supplier Network Communication Creativity Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity Learning Agility Optimism SAP Ariba SAP Ariba Contracts SAP Procurement SAP Vendor Management Self-Awareness Source to Pay (S2P) Transformation Spend Analysis Supplier Relationship Management (SRM) Teamwork Well BeingDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
YesGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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