People Support Assistant Manager

Who are WebBeds

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals.

Our Products range from a Retail Online platform Integration Connectivity hub and distribution APIs to name but a few and our systems are 100 cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Webjet Limited (ASX: WEB) an ASX 200 listed company operating a global digital travel business.

What makes us stand out

• We are a wholesale global travel organization
• We have 1500 people speaking 50 languages in 120 cites across 50 countries
• We partner with over 430000 properties in more than 15000 destinations
• We work with more than 44000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

In this role you will

Be reporting to the People Support Manager this role will be instrumental in the support & effective delivery of core T&C operations across WebBeds. You will contribute to implementing consistent and efficient people processes while supporting business partners and employees across our regions. Your role is critical in ensuring data accuracy process compliance and a high-quality employee experience as part of WebBeds commitment to operational excellence and our employee value proposition.

Key responsibilities

• Respond to employee and manager queries regarding benefits policies and HR procedures ensuring timely and accurate resolution.
• Partner with HRIS payroll and regional T&C teams to ensure data consistency and accurate employee records across systems.
• Support the development and updating of policies SOPs templates and toolkits related to people operations.
• Contribute to benefits enrolment audits and reporting processes globally ensuring compliance with local requirements.
• Assist with analytics and reporting on compensation benefits and workforce metrics to support decision-making.
• Ensure adherence to internal controls and compliance with local labour laws tax and regulatory requirements.
• Participate in projects to improve service delivery and streamline processes within the People Support function.
• Act as a point of contact for administrative support in reward-related programs and process change initiatives.

The skills we would love to see in your suitcase!

• 3-5 years of experience in HR operations at assistant manager/managerial level.
• Bachelors degree in HR Business Administration or a related field.
• Demonstrated ability to guide a team while providing upward guidance to senior management.
• Exposure to compensation or benefits practices either globally or across multiple regions.
• Strong working knowledge of HR systems and tools (e.g. Workday preferred).
• Comfortable working with data and Excel (lookups pivot tables reporting basics).
• Strong attention to detail and accuracy in data processing and documentation.
• Customer-focused mindset with excellent communication and interpersonal skills.
• Organized proactive and capable of handling multiple priorities in a fast-paced environment.
• A team player with a collaborative attitude and desire to learn and grow.
• Awareness of labour law basics and compliance standards (beneficial but not mandatory).

Why choose us as your next destination

We are super proud of our dedicated team of friendly energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow influence & impact change
• Disruptive fast-growing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at - #LI-Hybrid