Account Manager

Start and build your career with BMG Outsourcing one of the well-respected Australian-owned Outsourcing Company with offices in Clark and Sydney providing high quality services to clients and promising career to its employees.

We are seeking a highly experienced and client-focused Account Manager to manage key accounts and ensure an exceptional client experience. This role involves overseeing complex client portfolios building long-term relationships and acting as a strategic partner to help clients meet their goals. The ideal candidate is proactive solution-oriented and skilled in managing multiple high-level accounts.

Responsibilities:

• Serve as the primary point of contact for high-value or strategic clients
  
• Build maintain and strengthen long-term client relationships through regular communication and personalized service
  
• Understand client goals challenges and business needs to provide tailored solutions
  
• Collaborate with internal recruitment sales and operations teams to deliver timely high-quality solutions
  
• Monitor client satisfaction and take prompt action on feedback or concerns
  
• Ensure consistent delivery of services that align with client expectations and business objectives
  
• Provide strategic advice to help clients improve talent acquisition and operational effectiveness
  
• Identify opportunities to upsell or expand services based on client needs
  
• Prepare and present performance reports and strategic recommendations to clients
  

Requirements

• Bachelor s degree in Business Marketing Communications Human Resources Client Management or a related field
  
• 3-5 years of proven experience in client-facing roles such as account management and Client Relationship Business Development Representative Sales Account or similar role
  
• Strong understanding of talent acquisition processes and sales workflows including lead screening candidate shortlisting and pipeline coordination
  
• Demonstrated ability to manage complex client relationships ensure satisfaction and drive long-term value
  
• Excellent interpersonal communication and negotiation skills with the ability to build rapport and present effectively
  
• Analytical mindset with experience in troubleshooting client issues and interpreting account or performance data
  
• Proficient in CRM (e.g. Zoho CRM and Salesforce) and productivity tools (Google Workspace Microsoft 365)
  
• Ability to prioritize multitask and perform effectively in a fast-paced dynamic environment
  
• Experience coordinating with cross-functional teams to deliver client solutions and meet business objectives
  
• Strong attention to detail organizational skills and a proactive solution-oriented approach
  
  

Benefits

• Flexible Work-from-Home Opportunities
  

• Salary: We offer a competitive salary that reflects your experience and skills.
  

• Healthy Work Environment: A supportive positive and inclusive workplace that promotes your well-being and growth.
  

• HMO: Enjoy great health insurance to keep you covered.
  

• Paid Time Off: Generous vacation days holidays and sick leave to help you recharge.
  

• Company-Provided Equipment: Get a PC or laptop from the company to help you do your best work whether youre in the office or working remotely.
  

• Free Shuttle: Convenient and comfortable shuttle service to make your commute easier.
  

• Free Meals: Enjoy free meals to keep you fueled and focused during the day!
  

• Other perks: Day shift schedule remote work options and a bunch of other fun perks like company events (Year-end Party Summer Outing Monthly Gatherings etc.)