Billing and Recovery Officer
Billing and Recovery Officer
Posted on :
26-06-2025
Employer Active
1 Vacancy
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Job Description
2 months contract with local authority
- Keeping abreast of Council Tax and recovery legislation case law and related policies and procedures.
- Handling the administration for the recovery of Council Tax including initiating recovery action issuing final notices and summonses and referring cases to external enforcement agents.
- Managing customer inquiries resulting from recovery action and negotiating payment arrangements.
- Making decisions on the next course of action for enforcement agent returned cases.
- Assisting with compiling statistics and reports and testing new software releases for the Council tax system.
- Liaising with seniors to ensure the Council s approach to corporate debt recovery and enforcement complies with legislation.
- Representing the authority in court actions relating to Council Tax liability as required.
- Prioritizing and managing workloads to achieve objectives and targets and meet customer requirements.
- Demonstrating awareness and understanding of equal opportunities and other people s needs.
- Performing any other reasonably allocated duties and responsibilities.
Skills/Experience:
- Understanding complex legislation and demonstrating the ability to work on own initiative to achieve targets and deadlines.
- Strong communication negotiation organizational and time management skills.
- Ability to prioritize large volumes of complex work to meet tight deadlines and targets.
- Experience in processing Council Tax accounts and recovery work.
- Knowledge and experience of using Academy.
Requirements
- Experience of processing Council Tax accounts and recovery work.
- Demonstrable knowledge and experience of using Academy.
Requirements: Strong numeracy and literacy skills Attention to detail and accuracy Proficiency in Microsoft Excel, Word, and Outlook Accounting skills Finance experience is preferred
Employment Type
Full Time
Key Skills
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