Client Account Representative
Client Account Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a proactive and detail-oriented Client Account Representative to join our dynamic team. The ideal candidate will act as the primary point of contact for assigned client accounts ensuring satisfaction retention and consistent service excellence. This role is ideal for individuals with strong communication skills and a passion for building long-term client relationships.
Responsibilities
Serve as the main liaison between clients and internal departments
Maintain and develop strong client relationships through regular communication
Address client inquiries resolve issues and ensure timely follow-ups
Monitor account performance and ensure service level agreements are met
Collaborate with sales and operations teams to deliver client-specific solutions
Prepare reports presentations and updates for clients as needed
Identify growth opportunities within existing accounts
Qualifications :
Qualifications
Bachelors degree in Business Administration Communications or a related field (preferred)
Minimum of 12 years of experience in customer service account management or a related role
Excellent verbal and written communication skills
Strong organizational and problem-solving abilities
Ability to manage multiple accounts and prioritize tasks
Proficiency in Microsoft Office Suite (Word Excel PowerPoint)
Detail-oriented with a customer-first mindset
Additional Information :
Benefits
Competitive salary ($55000 $65000 per year)
Opportunities for professional growth and advancement
Comprehensive training and ongoing skill development
Supportive and collaborative work environment
Paid time off and holidays
Health and wellness programs
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
