Office Supervisor, LPN - ENT
Office Supervisor, LPN - ENT
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 63500 - 79400
1 Vacancy
Job Description
About Our Company
Were a physician-led patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary multispecialty and urgent care providers serve millions of patients in traditional practices patients homes and virtually through VillageMD and our operating companies Village Medical Village Medical at Home Summit Health CityMD and Starling Physicians.
When you join our team you become part of a compassionate community of people who work hard every day to make health care better for are innovating value-based care and leveraging integrated applications population insights and staffing expertise to ensure all patients have access to high-quality connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @ @ @ @ @ @ or @.
Job Description
The Office Supervisor under the supervision of the Clinical Manager/Practice Manager is responsible for planning organizing and coordinating daily operations to ensure quality patient care and be the liaison between the Physician and staff.
Essential Job functions:
Provides leadership and support in day to day operations with the clinical setting. Serves as a role model and consultant for staff.
Demonstrates the ability to make decisions problem solve delegate and assure high quality and efficiency of staff.
In collaboration with the clinical/practice manager ensures policies and procedures are properly communicated and adhered to.
Completes Physician and staff monthly schedules with POD Liaison. Identifies staffing needs in advance assists in utilizing resources effectively. Maintains the automated schedule.
Coordinates and assists with training monitoring and evaluation of staff.
Evaluates clinical staff according to SMG policy and provides ongoing feedback. Conducts an annual performance evaluation including obtaining physician input on each staff member of the department.
Plans and assists in the hiring and orientation of new office staff.
Works with QI and Clinical Services to implement and create action plans for SMG clinical quality improvement process at the POD level. This includes ensuring the utilization of the CQS Physician Dashboard.
Monitors departmental compliance with all applicable standards (OSHA HIPPA): reports compliance concerns; Ensures utilization of resources for resolution of issues.
Advances the departments technology including the use of the information technology and the implementation and appropriate use of the Electronic Medical Record.
Takes a lead role in POD program development in order to foster an increase in clinical services advancing technology and further interdepartmental coordination of care.
Works with the physician POD Liaison to ensure efficient office operations adjustments in workflow as necessary overall smooth functioning of the department and compliance of SMG policies.
Maintains and expands staff competencies by implementing ongoing internal education programs and encouraging participation in outside continuing education.
Works with the physician POD Liaison to ensure the extraordinary customer service quality is provided to our patients.
Anticipates staff training requirements to maintain smooth department functioning. Cross trains personnel to other functions where appropriate.
Provides status of office operations to the clinical practice manager in a timely manner. Collaborates with clinical practice manager on departmental functioning efficiency and growth opportunities.
In collaboration with the physician POD Liaison holds monthly staff meetings attends clinical practice managers meetings.
Consults and communicates with other departments in a professional manner.
Ensures staff members are competent in emergency protocol and procedures.
Demonstrates flexibility with various work schedules.
Recognizes and performs duties which need to be performed although not directly assigned.
General Job functions:
Delivers direct patient care within the scope of licensure and in accordance with SMG policy.
Assumes accountability for the quality of care which he/she has delivered including maintaining standard precautions.
Collects lab specimens according to departmental guidelines. Accurately labels specimens.
Prioritizes patient care by implementing physician orders and nursing procedures.
Documents appropriately in the Electronic Health Record (EHR).
Assures all patients are correctly identified prior to providing and/or documenting care.
Communicates & provides care consistent with age cultural spiritual and developmental needs of the patient.
Maintains efficient patient flow.
Employs appropriate and timely use of Tasking in EHR.
Schedules appointments appropriately and accurately according to department guidelines.
Administers injections according to appropriate protocol. Documents injections accurately in EHR.
Appropriately demonstrates telephone triage protocols and document in EHR.
Effectively communicates problems concerns or issues to the Office Supervisor/Manager appropriately and promptly.
Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.
Obtains vital signs: BP temp pulse height & weight accurately and completely as required. Documents appropriately in EHR.
Reviews and updates medication list in EHR. Demonstrates understanding of prescription control and prescription refill procedures. Accurately and completely documents known allergies in EHR.
Education Certification Computer and Training Requirements:
Ability to communicate in English both orally and in writing required
Strong interpersonal and organizational skills required.
Ability to perform diverse work assignments with time limitations with a high degree of accuracy required.
Ability to use problem solving critical thinking and priority setting skills required.
Knowledge of current nursing practices and protocols required.
Ability to lead and manage a team required.
Ability to use Standard Office Equipment (Phone Fax Copy Machine Scanner Email/Voice Mail) preferred.
Experience with Standard Office Technology in a Window based environment preferred.
Experience with patient care equipment preferred.
Experience EHR Practice Management System and Departmental/Ancillary Systems preferred.
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMDs benefit platform includes Medical Dental Life Disability Vision FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to and does not discriminate on the basis of race color religion creed gender/sex sexual orientation gender identity and expression (including transgender status) national origin ancestry citizenship status age disability genetic information marital status pregnancy military status veteran status or any other characteristic protected by applicable federal state and local laws.
Safety Disclaimer
OurCompanycares about the safety of our employees and Companydoes not use chat rooms for job searches or Companywill never request personal information via informal chat platforms or unsecure Companywill never ask for money or an exchange of money banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams visit file a complaint at Experience:
Manager
Employment Type
Full-Time
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved