DescriptionJoin JPMorgan Chase in transforming customer engagement through innovative digital products and experiences. As a Design Manager lead the planning and management of workflows and processes that support our growing digital design projects.
Job Summary
As a Design Manager within DCE Auto Lending you will be responsible for planning and managing the day-to-day workflow and processes. The revision outlines key responsibilities including overseeing a digital product portfolio and collaborating with cross-functional teams to ensure alignment with business demands and promote customer-centric innovation.
Job Responsibilities
- Oversee and manage a digital product portfolio including project intake assessment resourcing execution tracking and team capacity.
- Partner closely with Design Lead Product Owners Tech Leads and Scrum Masters on execution delivery and reporting.
- Facilitate cross-impacting project discussions with multiple Design teams and stakeholders.
- Collaborate with Digital Design Product and Line-of-Business teams to understand business demand and guide project execution.
- Track projects ensuring milestones are met and project status is documented and updated regularly; produce reports as needed.
- Partner with Digital and other teams to drive concept readiness and artifact quality serving as a single point of contact for project status and issue management.
- Ensure all deliverables are clearly specified scoped and agreed upon between client and internal teams.
Required Qualifications Capabilities and Skills
- 5 years of project/program management experience with 3 years working with digital design or marketing teams.
- Extensive understanding of the product development lifecycle at scale.
- Good understanding of Waterfall and Agile project methodologies.
- Experience or familiarity with Atlassian/JIRA software tools.
- Demonstrated effectiveness in developing plans prioritizing activities and driving execution.
- Excellent written and verbal communication skills including the ability to present complex information clearly.
- Strong organizational skills with experience coordinating multiple work streams simultaneously.
Preferred Qualifications Capabilities and Skills
- Proven ability to collaborate cross-functionally and influence outcomes.
- Flexible and adaptable to change direction based on team and stakeholder consensus.
- Strong project management skills.
- Passionate about creating customer-centric design.
Required Experience:
Chief