Front Office & Reservations Agent
Front Office & Reservations Agent
Posted on :
26-06-2025
Employer Active
1 Vacancy
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Job Description
You will provide our guests with excellent service: as a friendly voice on the phone an amicable contact by email or with a welcoming smile at check-in. As part of our Front Office and Reservations team you will be responsible for:
- Looking after our guests including check-in and check-out.
- Reviewing and processing bookings overbookings and options.
- Maintaining Property Management Systems as well as our electronic bookings systems.
- Producing and verifying invoices including managing payments
- Cash transactions and cashing up.
- Administrative and organisational tasks (e.g. managing no-shows answering emails)
Qualifications :
Whether you are a hotel professional or changing careers you will fit in here! Because personality and hosting skills are our priority. You will also:
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer service industry or be looking for a change of career.
- Have an excellent sense of quality and service hosting skills and a passion for hospitality.
- Be open and communicative and have a solid command of (written and spoken) English.
- Be a team player and be willing to assist your colleagues across the hotel we achieve our results together!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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