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You will be updated with latest job alerts via emailPrimary Responsibilities
Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods equipment design staff to EHK in order to improve departmental standards/productivity and ensures implementation of the same
Ensures cleanliness and hygiene standards in all areas of the hotel
Ensures adherence to company and hotel policies by all departmental employees
Plans the organization of work within the department including assignments time schedules and vacations
Ensures all relevant documentation and records are updated and complete
Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction
People Management
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation productivity morale and guest service.
Interact with guests and personnel of the hotel in an efficient and friendly manner.
Provide effective support to the team to enable them to provide a range of effective and efficient services.
Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
Conduct on-going training and coach all the employees and ensure to maintain records.
Conduct briefing for Housekeeping attendants.
Qualifications :
Knowledge and Experience
Diploma in Tourism / Hospitality Management
Minimum 2 year of relevant experience
Excellent reading writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Competencies
Strong leadership interpersonal and training skills
Results and service oriented with an eye for details
Ability to multi-task work well in stressful & high-pressure situations
Well-presented and professionally groomed at all times
Remote Work :
No
Employment Type :
Full-time
Full-time