Reception Team Member
Reception Team Member
Posted on :
26-06-2025
Employer Active
1 Vacancy
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Job Description
We are seeking a friendly and professional Reception Team member to join our organization in Bristol United Kingdom. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for all visitors.
- Greet and welcome guests in a warm and professional manner
- Handle guest inquiries complaints and requests efficiently and courteously
- Manage check-in and check-out procedures ensuring a smooth process for all guests
- Respond to phone calls emails and in-person inquiries promptly and accurately
- Coordinate with other departments to fulfill guest needs and resolve any issues
- Maintain a clean and organized reception area
- Process payments and handle cash transactions accurately
- Assist with administrative tasks such as filing data entry and report generation
- Stay informed about hotel amenities local attractions and events to provide guests with relevant information
- Ensure compliance with all safety and security procedures
- Be flexible in your working patterns shifts include mornings evenings and weekends.
Additional Information :
Benefits
- Discounted hotel stays across the world with ALL Heartist Card.
- Free Bonus Breaks Voucher.
- Cycle to Work Scheme.
- Staff Uniforms Provided.
- Free Staff Car Park
- Meal provided whilst on duty.
- Double time bank holiday pay
Job Types: Full time permanent
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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