German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office

Ready to drive your career forward with a global leader in premium mobility Do you want to have experience in the automotive sector and speak fluent German and English Are you proactive solution-oriented and looking for a new challenge you can take on from the comfort of your home At SIXT were expanding our team and looking for enthusiastic German-speaking Customer Support Agent SIXT Ride to support our customers across Germany all while working remotely from anywhere in Spain.

An open ear for our customers nothing is more important to us. Were always here whenever there are questions requests or problems. Whether by phone email chat or social media in German or English were not satisfied until our customers are. Do you already have experience as a call center agent customer service representative or support staff Great then jump right in! 

YOUR ROLE AT SIXT 

• Together with the support team you are the interface between customers and chauffeurs.
   
• You ensure we meet our high-quality standards and that every customer is safely transported from point A to B.
   
• You monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
   
• You ensure that each booked transfer is assigned to the appropriate driver.
   
• You make sure that drivers and customers find each other whether at a major airport hotel trade fair company or private residence even when things get chaotic.
   
• You take care of every customer celebrity or not.

YOUR SKILLS MATTER

• You are fluent in both German and English with excellent communication skills.

• You are passionate about customer service and enjoy providing support and solutions to clients.

• You bring at least 1 year of experience in a similar customer-facing or service-oriented role.

• You are familiar with MS Office tools and comfortable working with digital systems.

• You thrive in a remote work environment and are available to work in rotating shifts from Monday to Sunday.

• You are proactive solution-oriented and always focused on delivering the best possible customer experience.

WHAT WE OFFER

• Work-Life Balance. This fully remote position gives you the flexibility to work 100% from home allowing you to better balance your professional and personal life

• Employee Benefits. Take advantage of a wide range of discounts on SIXT rent share ride and SIXT as well as exclusive deals on travel tech and lifestyle products.

• Team Building Activities and International Events. Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world.

• Professional Growth. Work alongside a highly motivated and skilled team with plenty of opportunities to learn grow and advance your career in a dynamic international environment.

Apply now and become part of an international forward-thinking team thats redefining premium mobility every day. Were excited to meet you!

Informacin adicional :

Quines somos:

Somos un proveedor de servicios de movilidad lder a nivel mundial con una facturacin de 400 mil millones de euros y aproximadamente 9.000 empleados en todo el mundo. Nuestra plataforma de movilidad ONE rene nuestros productos SIXT rent (alquiler de vehculos) SIXT share (prstamo de vehculos) SIXT ride (servicios de taxi y chfer) y SIXT (abono de vehculos) dando a nuestros clientes acceso a nuestra flota de 350.000 vehculos a los servicios de 4.000 socios colaboradores y a unos 5 millones de conductores en todo el mundo. Junto con nuestros socios franquiciados estamos presentes en ms de 110 pases con 2.000 estaciones de alquiler. En SIXT la experiencia del cliente y el servicio al cliente excepcionales son nuestra mxima prioridad. Apostamos por el verdadero espritu empresarial y la estabilidad a largo plazo y alineamos nuestra estrategia empresarial con visin de futuro. Empieza con nosotros y postlate ahora!

Remote Work :

No

Employment Type :

Full-time