Director, Revenue Operations
Director, Revenue Operations
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1 Vacancy
Job Description
Director Revenue Operations
(Onsite Mississauga reports to the VP Sales)
About Clutch
Were on a mission to reinvent the way people buy sell and own cars.
Clutch is Canadas largest online used car retailer delivering a seamless hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10-Day Money-Back Guarantee and thats just the beginning.
Named two years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hard-working and driven individuals to our growing team.
Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario British Columbia New Brunswick Nova Scotia and Prince Edward Island. Clutch is backed by a number of world-class investors including D1 Capital Altos Ventures BMO Capital Partners Canaan Real Ventures and others. To learn more visit.
Were looking for a data-savvy process-oriented and strategic leader to join our growing team as Director of Revenue Operations to help build the systems and insights that will power the next chapter of our growth.
What Youll Do
Process Optimization & Systems
- Design and scale tech-enabled revenue workflows supporting Sell to Clutch acquisitions retail sales dealer transactions and post-sale experience.
- Own the go-to-market (GTM) tech stack including HubSpot CRM ensuring best-in-class configuration automation and data governance across the revenue funnel.
- Champion the use of revenue intelligence and coaching tools (e.g. Gong) to surface insights improve rep performance and drive consistency in messaging and execution.
- Partner with Engineering and Product to design and integrate internal systems that enhance team productivity and unlock operational leverage.
Define and implement SLAs handoff protocols and process documentation that promote alignment and accountability across GTM functions.
Revenue Forecasting & Analysis
- Own and evolve the end-to-end revenue forecasting model across multiple business lines (Sell to Clutch acquisitions retail sales dealer-to-dealer transactions and post-sale customer experience).
- Deliver accurate forecasts and scenario modeling to guide executive decision-making.
- Analyze historical performance variances and trends to surface insights and identify risks.
- Present insights weekly to cross-functional leadership highlighting performance drivers and risks.
Team Leadership
- Build and lead a high-performing RevOps team specializing in systems analytics and enablement.
- Set clear objectives provide coaching and promote a culture of experimentation and agility.
What Were Looking For
- 810 years of experience in Revenue Operations or Sales Operations ideally in e-commerce or high-velocity consumer-facing environments.
- Deep expertise in HubSpot CRM including workflow automation reporting and integrations.
- Strong financial acumen with experience in forecasting modeling and revenue analytics.
- Proven success driving cross-functional initiatives and leading through influence across teams.
- Excellent communicator who can distill complexity into clarity for technical and non-technical stakeholders alike.
- Strong team leadership skills; experienced in building and managing high-performing teams in a fast-paced data-driven culture.
- A builders mindsetwilling and able to roll up your sleeves and execute work directly when needed especially in moments of ambiguity or scale-up.
Nice to Have
- A genuine interest in Clutchs industryautomotive marketplaces consumer tech or the future of retail.
- Experience operating in a Series C or Series D startup environment where growth ambiguity and pace go hand-in-hand.
Why Clutch
- Greenfield opportunity: Own and rebuild our revenue systems from the ground up. Youll have the autonomy and support to rethink what great looks likeand the team behind you to make it happen.
- Real impact fast: Tackle fun complex problems in a high-growth environment where your work will influence strategy execution and outcomes across the company.
- Competitive package: market cash meaningful equity full benefits and an inoffice culture built on transparency and pace.
(Clutch is an equalopportunity employer; we celebrate diversity and are committed to creating an inclusive environment for all employees.)
Required Experience:
Director
Employment Type
Full Time
