Computer Service Engineer III
Computer Service Engineer III
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Job Description
Join the Trojan Family: Computer Service Engineering
Title: Computer Service Engineer III
About the Department
Who we are: The University of California (USC)is a leading private research university located in Los Angeles a global center for arts technology and international business. As the citys largest private employer we offer the opportunity to work in a dynamic environment in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee you will enjoy excellent benefits and perks and you will be a member of the Trojan Community - the faculty staff students and alumni who make USC a great place to work.
Role Overview: Installs and performs on-site repairs upgrades and maintenance of large scale computer systems workstations and peripherals. Works on all activities and under minimal supervision. Leads other engineers. During your time in this role at USC you will:
Provide leadership guidance and direction to lower level staff.
Install upgrade repair and maintains large scale computer systems including operating system setup configuration and troubleshooting. Integrate and test central processors and various peripheral devices. Calibrate equipment. Respond to emergencies and disasters to provide emergency management subject matter expertise including coordination of command posts or the Emergency Operations Center. Support the Business Continuity Specialist with the activation and facilitation of continuity plans. Coordinate the development of partnerships between law enforcement and university public safety personnel to enhance awareness of crime prevention techniques through the education of faculty staff students and the public.
Lead other engineers student and casual workers. Schedule and assign work and monitors performance. Provide written performance evaluations. In the event of an emergency the employee holding this position is required to report to duty in accordance with the universitys Emergency Operations Plan and/or the employees departments emergency response and/or recovery plans. Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency the employee will be notified to assist in the emergency response efforts and mobilize other staff members if needed.
Provide technical assistance and training to other engineers. Contribute to the development of technical training materials.
Design special devices and interfaces in consultation with staff engineers and programmers. Assemble integrate and test or check out special devices and interfaces.
Monitor the performance of supported hardware and provides recommendations for improvement or change. Coordinate implementation of changes.
Stay informed of new developments and technologies by reading journals and other pertinent publications maintaining contact with vendors and participating in professional organizations meetings and seminars.
In the event of an emergency the employee holding this position is required to report to duty in accordance with the universitys Emergency Operations Plan and/or the employees departments emergency response and/or recovery plans. Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency the employee will be notified to assist in the emergency response efforts and mobilize other staff members if needed.
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
How to Apply
Application: Showcase your readiness to join the Trojan family by submitting a detailed application.
Current USC Employees: Please apply through the dedicated channel in Workday.
Benefits
USCs Commitment to You: We offer an excellent package of benefits and programs including but not limited to:
Tuition assistance for you and your family
Comprehensive health dental and vision insurance options
403b retirement account with matching 5% contribution by USC
50% subsidy off Metro LADOT and Metrolink passes
Explore more on the USC Employee Gateway
Minimum Requirements
Education: Specialized/technical training combined experience/education as substitute for minimum education.
Experience: At least 5 years of directly related experience servicing computer systems and peripherals; diagnostic software.
Preferred Qualifications and Skills
We welcome candidates who demonstrate:
Bachelors degree
6 years of experience
In-depth knowledge of computer systems peripherals and diagnostic tools/software.
Hourly Range:
The hourly base salary for this position is between $46.97-$52 per hour. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer alignment federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.
Minimum RequirementsEducation: Specialized/technical training combined experience/education as substitute for minimum education.
Experience: At least 5 years of directly related experience servicing computer systems and peripherals; diagnostic software.
Preferred Qualifications and Skills
We welcome candidates who demonstrate:
Bachelors degree
6 years of experience
In-depth knowledge of computer systems peripherals and diagnostic tools/software.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.
- Notice of Non-discrimination
- Employment Equity
- Read USCs Clery Act Annual Security Report
- USC is a smoke-free environment
- Digital Accessibility
If you are a current USC employee please apply to thisUSC job posting in Workday by copying and pasting this link into your browser:
Employment Type
Full-Time
Key Skills
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