Department Manager
Department Manager
Posted on :
26-06-2025
Employer Active
1 Vacancy
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Job Description
Department Manager Fire & Life Safety Systems
Location: Bend Oregon
Reports To: Operations Manager / Regional General Manager
About PSI
Performance Systems Integration (PSI) is a leader in the Fire & Life Safety industry serving customers throughout Washington Oregon Northern California and Idaho. We provide a full range of servicesincluding monitoring inspections system maintenance installations and code compliance consultations. At PSI we believe in taking care of our customers by taking care of our people.
Job Summary
We are looking for a Department Manager to lead our Fire & Life Safety Systems team based in Bend Oregon. This role oversees departmental operations focused on Fire Sprinkler Systems Suppression Systems and Portable equipment. The ideal candidate will drive operational performance and business growth while maintaining high levels of team engagement and customer satisfaction. Youll be responsible for leading a skilled field team developing processes and achieving financial and performance targets.
Job Duties
-In partnership with the Operations Manager own revenue margins and operating expenses or expenditure in your assigned business unit to achieve monthly and annual business plan projections and forecasts.
-Train field technicians on codes equipment client service best practices and procedures for efficient and effective production.
-Foster exchanges of ideas and provide cross-team learning opportunities; inspire and motivate employees to perform at their best through positive encouragement.
-Review employee time sheets for accuracy and submit timecards on a timely basis to meet payroll deadlines.
-Ensure that all employees understand OSHA and PSIs safety policies.
-Ensure vehicles are serviced regularly and applicable logs are submitted monthly.
-Work with Manager to identify interview and hire new team members.
-Conduct constructive and timely annual performance reviews for direct reports.
-Handle discipline and termination of employees in accordance with company policy.
-Perform other duties and projects as assigned.
Key Responsibilities
Team Leadership: Mentor and guide your departments field technicians and support staff through daily touchpoints performance reviews one-on-ones and skill development initiatives.
Performance Management: Ensure team KPIs for revenue margins utilization quality and scheduling are consistently met or exceeded.
Field Engagement: Participate in site visits to coach technicians validate quality and ensure compliance with safety and service standards.
Culture & Collaboration: Promote a culture of positivity teamwork and accountability across both field and office staff ensuring alignment with PSI values.
Operational Oversight: In collaboration with the Operations Manager manage departmental revenue expenditures and operating margins to achieve business plan goals.
Process Improvement: Continuously identify opportunities to improve internal workflows operational efficiency and customer experience.
Qualifications
Education & Experience
-High School diploma or equivalent; college degree in related field preferred
-57 years experience in fire life safety required
-12 years experience in a supervisory role leading a team of technicians preferred
Certificates Licenses and/or Registrations
-Valid state-issued drivers license with acceptable driving record required
-Must have the ability to obtain all required licensing within 90 days of hire
Working Conditions
-Regular exposure to mechanical environments and outdoor weather conditions
-Occasional exposure to heights chemicals risk of electrical shock and vibration
-Ability to lift and carry up to 50 lbs. unassisted
The above statements are intended to describe the general nature and level of work for this job and not an exhaustive list of all responsibilities
Benefits & Perks
Medical Dental and Vision Plans
Company-paid Life and Long-Term Disability Insurance
Health Savings Account (HSA) with generous company contribution
Flexible Spending Accounts for Medical and Dependent Care (FSA)
Employee Assistance Program (EAP)
Paid Time Off (PTO) 10 paid holidays annually
Safe Harbor 401(k) Retirement Plan with company match
Training and Development Program
Annual Work Boot Allowance (Field Technicians)
Modern Vehicles and Company-Provided Hand Tools (Field Technicians)
Quarterly Employee Appreciation Events
Additional PTO for extended overnight travel (Field Technicians)
PTO Yearly Cash-Out (for hourly non-exempt employees)
Employee Referral Incentives
Additional Information
Candidates selected for this position will complete a background and DMV record check (if applicable) and a pre-employment drug screen (if applicable) once a signed offer is received.
Performance Systems Integration and our affiliates are Equal Employment Opportunity employers. We are committed to making employment decisions based on business needs job requirements and individual qualificationswithout regard to race religion color national origin gender age sexual orientation disability veteran status or any other legally protected characteristic.
If you require assistance due to a disability please contact and we will accommodate you as required by applicable law.
$85000 - $110000 a year
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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