Clinician Experience Liaison - Bismarck, ND
Clinician Experience Liaison - Bismarck, ND
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Job Description
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift:
8 Hours - Day Shifts (United States of America)Scheduled Weekly Hours:
40Salary Range: $27.50 - $44.00Union Position:
NoDepartment Details
The Clinician Experience Department is dedicated to enhancing the daily professional lives of our clinical staff. Our mission is to create a supportive inclusive and empowering work environment where clinicians can thrive personally and professionally. By focusing on workplace culture team collaboration and meaningful connections we ensure clinicians feel valued engaged and inspired.Summary
Responsible for overall coordination and administration of the Clinician Experience department functions and processes to include programs policies and procedures providing services and guidance to clinicians and leadership.Job Description
Serves as a liaison to management to facilitate the enhancement of the Sanford Clinician experience through improvement of communication programming policies and processes with support services and the development of a positive working relationship between clinicians and leadership. Utilizes understanding of Clinician initiatives objectives and needs to align departmental regional and enterprise mission and strategy.
Promotes and manages centralized and regional clinician services to include coaching counseling confidential inquiries and professional development. Develops and implements daily and onsite onboarding to include all necessary hiring requirements orientation onboarding program and clinician touch bases. Serves as the primary point of contact for daily communication retention and recognition strategies as well as other department requirements appropriate for clinicians. Provides expertise and recommendations to clinicians regarding grievances as appropriate. Educate and communicate training and development of clinicians. Collaborate with cross-functional teams including leadership and support services to develop implement and monitor clinician policies and processes including performance evaluations continuing education and employment termination. Delivers standard and ad hoc reporting to core leadership on trends metrics initiatives and development of newly implemented processes.
Demonstrates the ability to develop and maintain collaborative relationships with clinician and administrative leadership support service departments and community members. Exercises good judgment in escalating complex issues to leadership. Models excellent customer service skills and take initiative to meet the needs of all to ensure customer focus and a positive experience. Must be able to work on multiple daily tasks with efficiency confidentiality and high-quality accuracy while handling multiple internal and external customer communications.
Qualifications
Bachelors Degree required with an emphasis in healthcare human resources business communications public relations or related field.Minimum of three years of experience in healthcare human resources customer services communications provider services administrative support credentialing or business required.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to
Employment Type
Full-Time
