Case Manager Mental Health Professional- Victim Services

Since 1961 The Association for Individual Development (AID) has served individuals with developmental intellectual physical and/or mental health challenges those who have suffered a trauma and those at risk. As a non-profit organization our mission is to empower people with physical developmental intellectual and mental health challenges to enjoy lives of dignity and purpose. We are looking for a Case Manager Mental Health Professional Victim Services who exemplify that mission and who want to work for an organization that makes a you the right fit

What will you be doing

Victim Services Case managers provide assertive outreach and case management evidence-informed mental health and support services and crisis intervention to victims/families in crisis or quality of life concerns. Case managers actively engage with individuals who have experienced trauma or have mental health concerns to provide both clinical intervention and case management mental health interventions resource linkage and advocacy services while addressing their multifaceted social and tangible needs. Case managers participate in community events participate in ride a longs and police department roll calls. Case Managers will be available to work necessary overnight and weekend shifts to continue to staff a viable Victim Services program and assist with crisis line coverage when requested. Case Managers will be available to work in-house when assigned to a police department and flexible to cover other police departments or assignments.

Essential Job Responsibilities

1. Attend to scheduled work hours and be flexible to meet client and program needs as assigned by Program Manager or Director.
   • Respond to calls from shift start to shift end.
   • Respond to calls upon being dispatched
   • Be present in Police Departments with scheduled hours
   • Provide Crisis Line Coverage when Assigned
   • Complete assigned office hours.
2. Provide advocacy and support to individuals and families experiencing crime/trauma or quality of life concerns.
3. Complete documentation on a daily basis including Victim Service case log daily log and case notes.
4. Provide a minimum of three (3) follow-ups and three (3) appropriate referrals with assigned cases.
5. Receive referrals from participating law enforcement agencies assess the need for services identify appropriate services and conduct appropriate introductions to available services.
6. Manage case load and follow up with clients on a weekly basis or per clients request based on need.
7. Follow requirements on VCVA related cases
8. Assist law enforcement as requested
9. Provide educational trainings presentations and death notifications as requested.
10. Participate in field training (job shadowing) for 30 days or until approved to work independently on cases.
11. Acquire/maintain certification in First Aid CPR CPI Mandated Reporting ASIST training and 40 hour DV/SA training and other agency required trainings.
12. Maintain and update Outlook calendar with daily details of employment activities.
13. Complete and maintain monthly and quarterly assigned reports.
14. Participate in ride alongs and roll calls at least once a month for all contracting agencies.
15. Complete a needs assessments for level of care.
16. Maintain appropriate documentation for in-house case loads
17. Manage schedule in a manner that allows timely completion of all duties and be available to program after hours.
18. Transport clients in personal vehicle when applicable
19. Assure client linkage to community resource
20. Testify in court when applicable
21. Assist clients in the navigation of the legal system
22. Promote and maintain client rights assure client choice
23. Participate in committees as assigned
24. Maintain a positive professional relationship with agencies and stakeholder.
25. Participate in outreach events (i.e. resource fairs/events) to promote program services and expand network.
26. Promotes awareness and respect for the diversity of our clients employees families and other stakeholders.
27. Complete required hours on the Crisis Line or as needed
28. Become trained in Crisis Line procedures and protocols.

What will we bring to the table sign on bonus for full-time

What will you bring to the table

Education:

• Bachelors degree in human services or related field required. Masters degree preferred. Bilingual (Spanish) preferred.

License/certifications:

• 60 Hour DV/SA certification preferred.
• ASIST certification preferred

Experience:

• Experience in crisis/emergency relief work with at-risk trauma and/or crisis clientele preferred.

Physical:

No lifting restrictions and navigation of stairs
Equipment:
Laptop Copy Machine FAX Cell phone Telephone with voice mail

Additional Requirements:
24-HourAvailability: flexible hours when necessary-evening weekends and holidays
May need to respond to all staff call out during major critical incidents overriding any prescheduled time off or other employment
Valid Illinois drivers license
Drive self and clients in personal vehicle
Must have the minimal amount of liability insurance on personal automobile as defined by the AID handbook
If we seem like a good fit consider joining our growing team of compassionate hardworking and caring individuals and start your path toward a fulfilling career that you can be proud of.