Software Engineering Advisors- Hybrid
Software Engineering Advisors- Hybrid
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Job Description
The job profile for this position isSoftware Engineering Advisorwhich is a Band 4 Contributor Career Track Role withCigna-Evernorth Services Inc.
Responsibilities-
Java Cloud Conversational AI Application Development.
Define conversational AI requirements and build configure and implement software applications using Object-Oriented Programming concepts and technical expertise in technologies such as Java/J2EE Oracle Web Services Spring Framework JavaScript Maven JSON JDBC JPA Jenkins and GIT.
Utilize tools and techniques such as Jira Confluence and Visio for project releases.
Devise and present software solutions.
Troubleshoot and resolve issues related to contact center applications due to alerts or customer complaints including identifying root causes researching possible solutions and implementing preventive measures.
Participate in the implementation and support expansion of new conversational AI initiatives.
Collaborate with quality assurance and business users to address issues and challenges.
Work with both onsite and offsite teams to deliver best-in-class solutions in the contact center space.
Develop business logic within a multi-tier environment.
Contribute to creating low- and high-level designs for conversational AI requirements by coordinating with peer technical leads developers and business analysts involved in the project and work with cloud-based technologies.
Provide ongoing support and integration for conversational AI applications (chat text voice).
Define conversational AI requirements and perform hands-on software development tasks such as prototyping feature development and bug fixing.
Contribute to creating libraries and frameworks that will be used across multiple application development projects.
Apply technical proficiency across different stages of the Software Development Life Cycle including requirements elicitation application design and implementation.
Analyze architecture and relationships between systems to ensure optimal system flow.
Hybrid work schedule.
Qualifications-
Masters or foreign equivalent degree in computers or engineering plus three years of experience in software development or a bachelors or foreign equivalent degree in computers or engineering plus five years of experience in software development.
Must have experience with: Java Java EE Spring Hibernate Oracle Web Services WebLogic Server JBoss JPA JDBC Maven Microservices Spring security EJB JMS Layer 7 technologies Contivo Quartz Scheduler Hobbit Monitoring tool jMeter Soap UI Eclipse XML Spy SVN GIT Star UML Jakarta JMeter Jsp SQL developer Linux and Windows.
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
