We are seeking energetic and motivated Call Center Agents to join our team for a US-based outbound campaign. The role primarily involves cold calling potential clients promoting services and generating leads or sales over the phone.
Key Responsibilities:
- Conduct outbound calls to potential customers in the US market.
- Clearly communicate the value proposition of the product/service.
- Meet daily/weekly/monthly performance targets (calls conversions etc.).
- Handle objections confidently and professionally.
- Maintain a high standard of customer interaction and data accuracy.
- Record call details and update CRM or call logs regularly.
- Follow communication scripts and compliance protocols.
Requirements:
- Fluency in English (spoken and listening) is mandatory.
- Confidence in cold calling and handling US customers.
- Prior experience in international campaigns (preferably US) is a plus.
- Excellent communication and interpersonal skills.
- Ability to work night shifts consistently.
- Target-driven with a positive attitude and strong work ethic.
Benefits:
- Fixed salary with regular increments based on performance.
- Attendance and performance-based commissions.
- Career growth opportunities in an expanding team.
- Professional and supportive work environment.