Director of Web Experience and Strategy
Director of Web Experience and Strategy
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Salary Not Disclosed
1 Vacancy
Job Description
The University of Tennessee Foundation Inc (UTFI) invites applications and nominations to fill the position of Director of Web Experience and Strategy. Reporting to the Director of Digital Strategy and Innovation the Director of Web Experience and Strategy is responsible for overseeing the administration maintenance and evolution of the University of Tennessee Foundations Alumni and Advancement WordPress websites.
This role will ensure that UTFIs alumni and donor digital presence remains engaging accessible secure and aligned with Foundations goals. This role will bridge technology design and content to create a seamless and consistent web experience for alumni donors and stakeholders.
Responsibilities
Job responsibilities include but are not limited to:
Platform Administration: Manage all aspects of UTFIs WordPress multisite installation including core updates plugin management and security while actively monitoring site health and leading troubleshooting efforts. This role also involves implementing managing and evolving the Salesforce Experience Cloud alumni and donor portal ensuring secure access and seamless integration with other platforms.
User Experience and Site Optimization: Implement UX and accessibility enhancements to maintain WCAG 2.2 AA compliance alongside optimizing visual hierarchy responsive behavior and page speed. Additionally administer SEO metadata and oversee the technical development and management of a new alumni class notes portal while supporting the creation of high-impact microsites.
Digital Strategy Support: Build and maintain donor-optimized landing page templates with A/B testing and comprehensive tracking integration (UTMs GA4 GTM). Serve as a technical liaison for third-party integrations and providing UX/technical input for digital campaigns to ensure both innovation and platform stability.
Training and Internal Support: Develop and maintain internal documentation and manage access permissions for UTFIs WordPress multisite network. This includes conducting periodic training for site editors and proactively recommending upgrades based on WordPress core and plugin developments.
Qualifications
Required Education and Experience
The candidate who fills the Director of Web Experience and Strategy position is required to have:
- Bachelors degree
- 5 years of experience with a bachelors degree or 3 years of experience with a masters degree managing and administering WordPress sites preferably in a multisite environment
- 2 years of supervisory experience including interns and students.
- Proficiency with core WordPress functionality plugins (e.g. Gravity Forms Yoast WP Engine tools) and custom theme configuration
- Familiarity with HTML/CSS and basic PHP/JavaScript for troubleshooting
- Understanding of web accessibility SEO principles and performance optimization
A valid drivers license with an acceptable driving record is required due to travel responsibilities of the position. UTFI reserves the right to consider all appropriate circumstances. In general any significant driving offense less than 12 months old will eliminate the application from consideration for the position.
Note - Candidates holding a graduate degree must have at least 3 years of experience.
Preferred Education and Experience
In addition to meeting the required qualifications the preferred candidate will have:
- Experience working in higher education nonprofit or advancement settings
- Knowledge of Google Analytics (GA4) Tag Manager and Search Console
- Familiarity with Salesforce Experience Cloud or Marketing Cloud
- Comfort navigating multiple priorities and collaborating with cross-functional teams
Application Process: Priority will be given to applications received on or before July 8th via our DASH application system. Applications must include a completed candidate profile cover letter and resume. Candidates selected to move forward in the evaluation process will be asked to provide contact information for three professional will not be contacted without explicit permission of the candidate.
When determining minimum qualifications only information entered into the candidate profile can be considered. Please ensure your candidate profile is completed in its entirety as it relates to qualifying education/work experience.
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
Questions about the search may be directed to .
Target Start Date: September 2025
Benefits: The Foundations greatest asset is our team. Foundation employees are eligible for a comprehensive suite of benefits that includes:
- Flexible work arrangements offering a hybrid schedule to most team members
- Comprehensive medical dental and vision insurance plans
The Foundation:The University of Tennessee Foundation Inc. is a not-for-profit 501(c)3 organization that serves as the preferred channel for private contributions benefiting students and faculty within the UT System. With a vision of being one of the top-performing advancement organizations in higher education UTFI is committed to enhancing the educational landscape across the University of Tennessee campuses.
The UT System: The University of Tennessee System is comprised of campuses at Knoxville Chattanooga Pulaski Martin and the Health Science Center at Memphis; the Institute of Agriculture; and the Institute for Public Service.
The University of Tennessee Foundation Inc. is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer. All qualified applicants will receive equal consideration for employment without regard to race color national origin religion sex pregnancy marital status sexual orientation gender identity age physical or mental disability genetic information veteran status and parental status or any other characteristic protected by federal or state law.
Required Experience:
Director
Employment Type
Full-Time
