Mgr, In-Field Missionary Learning and Development

This position is central to the missionaries role to Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement repentance baptism receiving the gift of the Holy Ghost and enduring to the end. The Manager of In-Field Missionary Learning and Development is responsible for the learning and development of infield missionaries in a geographic area of the world working in close coordination with the Regional Manager and Senior Manager of Infield Missionary Learning and Development (MLD). This includes leadership oversight and support of initiatives and objectives coming from the Missionary Department and Area Presidencies; implementing methods for overall improvement of missionary effectiveness; entrusted with confidential and sensitive issues from Missionary Department leadership and implementing direction from the Missionary Executive Council (MEC). This is a people manager role.

1. Manage the work of other employees (may include mixed workforce) (50%)

• Responsible in partnership with HR to hire or fire employees and recommends advancement promotion or any other change of status of employees within their reporting line.
• Execute guidelines and policies for mentor mentor trainer and administrative staff selection.
• Conduct and oversee employee pre-service and in-service training.
• Conduct observations and analyze reports to determine effectiveness and direction.
• Counsel with Regional Manager In-Field MLD in decisions regarding disciplinary actions on elevated issues.
• Execute yearly training plan as set forth by the Regional Manager and Senior Manager.

2. Training Programs (25%)

• Provide oversight direction and support to the infield learning and development experience.
• Ensure full and accurate implementation and connection of the approved MTC curriculum to the infield experience.
• Provide direct training to mentors mentor trainers and administrative staff on a regular basis.
• Assist Regional Manager In-Field MLD in carrying out assignments at the direction of the Senior Manager In-Field MLD and Missionary Department.
• Ensure a high-fidelity implementation of Missionary Department strategy including the following: new missionary learning and development experience operational processes metrics technical training scheduling quality and support issues.
• Conduct regular check-ins with area mission leaders to foster strong partnership and support.
• Work closely with both CRD and Curriculum personnel to ensure applicability relevance and effectiveness of the infield experience under the direction of the Regional Manager In-Field MLD.
• Continuously review current methodologies and explore new techniques and methods for better training through literature and membership in professional organizations.
• Communicate and coordinate regularly with Regional Manager In-Field MLD regarding progress of missionaries and support of mission leaders.

3. Operational Support (15%)

• Provide 24/7 support/direction to In-Field MLD staff located out of multiple areas and/or MTCs around the world.
• Apprise Regional Manager In-Field MLD regarding infield learning and development needs in missions.
• Ensure all operations follow Church policy and meet Missionary Department standards.
• Resolve administrative and tactical concerns under the direction of the Regional Manager of In-Field Training.

4. Seminars and Tutoring (5%)

• Conduct training in annual and/or interim mission leader seminars as assigned.
• Participate in pre-service training for new mission leaders as assigned.
• Periodically participate in observations and training of In-Field Mentors via teleconference in the Mexico Brazil England Philippines Peru New Zealand and Ghana MTCs.
• Observe and train mentors and mentor trainers to ensure full and effective implementation of infield learning and development.

5. Manage Budget (5%)

• Serve as the budget steward for the annual In-Field new missionary learning and development budget.

Required:

• Bachelors degree in Instructional Psychology and Technology or a related field
• 6 years of experience in 2 or more of the following (OR equivalent combination of both education and experience):
  • Instructional design development and evaluation of training systems
  • Teaching and training
  • Multimedia web development and other learning technologies
  • Administrative experience including personnel management budgeting and strategic planning
• 2 years of supervisory experience
• Fluency in one or more languages (including English)
• Excellent technical writing skills
• Excellent communication and presentation skills
• Excellent interpersonal skills
• Ability to maintain confidentiality
• To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment

Preferred:

• Masters degree or PhD preferred in Instructional Psychology and Technology or a related field
• Formal project management training
• Experience in linguistics and language instruction
• Experience as an MTC teacher or supervisor
• Experience in evaluation testing and research
• Familiarity with the current technology and software used in missionary work
• Service as a full-time missionary