Specialist, Global Case Management

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team thats revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases.

As an employee youll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide contributing to global health initiatives.

Modernas commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients lives worldwide.

Moderna is solidifying its presence within our international business services hub in Warsaw Poland a city renowned for its rich scientific and technological heritage. This hub provides critical functions meeting the growing demand of Modernas global business operations. Were inviting professionals from around the world to join our mission and contribute to the future of mRNA medicines.

This Warsaw-based role offers an opportunity to contribute at the operational core of Modernas pharmacovigilance network. As a Specialist in Global Case Management you will ensure the compliant timely and high-quality processing of individual case safety reports (ICSRs) sourced from global post-marketing channels. Your daily work will support a dynamic portfolio including COVID-19 and RSV vaccines enabling Moderna to deliver on its promise of safety and innovation. The position is designed for a self-motivated professional who thrives in fast-paced settings and has a deep commitment to accuracy confidentiality and global collaboration.

Heres What Youll Do:

Your key responsibilities will be:

• Triage and book-in ICSRs from various postmarketing sources in compliance with global PV regulations SOPs and internal guidelines.

• Review Modernas intake tool for case data QC handle exceptions and validate system-generated duplicate decisions.

• Manage the Drug Safety mailbox including triage reconciliation acknowledgment and archival.

• Organize source documents and correspondence within the Argus safety database.

• Perform timely downloads of safety information from health authority portals and other key sources.

Your responsibilities will also include:

• Redact protected health information (PHI) from inbound and outbound case documents.

• Coordinate translation efforts during triage and manage communication through the Translation mailbox.

• Send postal and electronic follow-up requests globally with a focus on non-US regions.

• Reconcile ICSRs with partners and business units and oversee invalid case handling and database merge/deletion activity.

• Contribute to presentations process improvement initiatives and inspection readiness tasks.

• Manage competing priorities effectively and escalate challenges where necessary.

The key Moderna Mindsets youll need to succeed in the role:

• We obsess over learning. We dont have to be the smartest we have to learn the fastest.
  Your commitment to continually improving safety processes and adapting to evolving global PV regulations will be key to your success in this detail-intensive and fast-paced role.

• We digitize everywhere possible using the power of code to maximize our impact on patients.
  This mindset applies directly to your work in Argus and digital intake tools where optimizing workflows and ensuring automation integrity will help Moderna meet its mission to protect patient safety at scale.

Heres What Youll Bring to the Table:

• University degree in Pharmacy/Medicine or other relevant life sciences discipline (Dentistry Experimental Medicine Microbiology Veterinary Biotechnology Physiotherapy Medical Biology or similar)

• Minimum 1 year of experience in drug safety/pharmacovigilance case processing

• Medical Writing experience preferred

• Argus safety database and other platforms MS Office suite Excel Powerpoint Visio

• Effective time management skills

• Excellent communication skills (verbal and writing); results oriented and strong attention to detail

• Fluency in English required

At Moderna we believe that when you feel your best you can do your best work. Thats why our global benefits and well-being resources are designed to support youat work at home and everywhere in between.

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness nutrition and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off including vacation bank holidays volunteer days sabbatical global recharge days and a discretionary year-end shutdown
• Savingsandinvestments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010 we have aspired to build the leading mRNA technology platform theinfrastructure to reimagine how medicines are created and delivered and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission values and mindsets every day our peopleare the driving force behind our scientific progress and our we are creating a culture of belonging and building an organization that cares deeply for our patients our employees the environment and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer a Fast Company Best Workplace for Innovators and a Great Place to Work in the U.S.

As we build our company we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation teamwork and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn contribute and make a meaningful impact.

If you want to make a difference and join a team that is changing the future of medicine we invite you to visit to learn more about our current opportunities.

Moderna is a smoke-free alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day please apply!

Moderna is committed to equal opportunity in employment and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry or citizenship ethnicity disability military or protected veteran status genetic information sexual orientation marital or familial status or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories consistent with legal requirements.

Were focused on attracting retaining developing and advancing our employees. By cultivating a workplace that values diverse experiences backgrounds and ideas we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at .