What Youll Do
The Centre of Excellence (COE) is the driving force behind SmartPA where strategy comes to life. As part of this dynamic client-facing department youll be the heartbeat of our business delivering high-impact tailored support to a key client account daily.
In the role of Automation Specialist youll design and implement smart workflow solutions that improve efficiency and performance. Youll work closely with stakeholders to understand needs solve real operational challenges and deliver impactful scalable automation.
This particular role is assigned to one of our dedicated clients meaning you will be representing our brand whilst working very closely with aglobal tech giant.Design develop and deploy automation scriptsprimarily usingGoogle Apps Scriptto connect various Google Workspace services (Sheets Forms Gmail Calendar) and third-party APIs.
Build and refine promptsfor large language models (LLMs/Generative AI) to solve specific business problems such as content summarisation data categorisation or generating draft reports.
Integrate and maintainautomation solutions ensuring they are robust secure and scalable.
Identify repetitive manual business processesand propose automation solutions that deliver clear time savings and improve data quality.
Documentcode logic and user-facing instructions for all developed automation tools.
Manage multiple projects simultaneously maintaining a high level of quality under tight deadlines.
Proven expertiseinAutomations (preferably Google Apps Script)with a portfolio or examples of functional automation projects.
Strong understanding ofprompt engineering principlesand best practices for interacting with LLMs.
Strong problem-solving skills with a focus on delivering high-reliability scalable tools.
Solid logical and algorithmic thinking to design efficient and robust automations.
Experience in requirements gathering and translating business needs into technical solutions.
Experience with version control and collaborative coding practices.
Understanding of data security and privacy best practices in automation.
Required Experience:
IC
At SmartPA we provide industry leading administrative and businesses support services to organisations across the globe. Through our knowledge and experience, we aim to teach the true value of EA and secretarial services as a fundamental support function in every business, providing a ... View more