Senior UX Designer - 12 Month Max Term
Senior UX Designer - 12 Month Max Term
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Job Description
Senior UX Designer - 12 Month Max Term
Job No: 676453
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Max Term Full Time
Insurance
Pay Band 5
Senior UX Designer
- 12-Month Max Term Contract/Secondment
- Location Sydney Melbourne or Brisbane
About the role:
We are seeking individuals whom assist in solving high level business and customer challenges with fellow UX designers as well as engaging collaboratively with a wider group of stakeholders including Product Owners Writers Adobe Experience Manager (AEM) & Edge Delivery Services (EDS) Content Authors SEO and Technical (dev) teams.
Youll be working across predominately Web and Sales Channels (customer discovery and purchase) for all our brands whilst being cognizant of our Service (self-service platforms) & Native App capabilities so having experience and a portfolio (App mobile responsive) is favourable.
An understanding of working with and applying component design thinking (especially AEM/EDS design components) is also beneficial as many of Suncorps environments utilise such platforms
- Lead the communication of design recommendations best practice UX & encourage collaboration across the product delivery teams whilst often being a central contact point for wider stakeholder groups.
- Actively contribute to prioritisation (Stand Ups) of design tasks & rituals across the team.
- Assist in evolving the teams WoW design approach and methodologies.
- Report on BAU/project/initiative/task status as required
About You:
- Preferably tertiary qualification in design computer science or behavioural sciences.
- 7 years experience as a UX designer
- Self-organised with strong self-discipline.
- Strong knowledge of responsive web including native mobile (App) and emerging mobile and digital interaction trends.
- Ability to distil user needs map out conceptual experiences and/or features then progress to full fidelity UI prototypes (Figma) for product and development teams.
- High proficiency of Figma design application.
- Strong advocacy and understanding of accessibility requirements and conveying this vital aspect of design to wider stakeholders.
Key Personal Qualities:
A Senior UX Designer will exhibit the following behaviours and attributes.
- Problem solving - Drive new design solutions efficiently and effectively. Confidently share this knowledge/rationale with both fellow UX designers and wider stakeholders.
- Personable Confident & approachable interpersonal skills collaborative mindset to design customer and business challenges and importantly be mindful of receiving feedback as well.
- Deliverables Design/ Guide a range of solutions and optimisation recommendations from initial inception & problem definition stage (with both business & technical stakeholders) to final designs for development teams (UI skills).
- Research Suggest direction on customer insight gathering and user testing.
- Presentation Present design concepts and justify why such design solutions are preferable from both a design customer & business perspective. Influence stakeholders of best practice and evidence-based design solutions.
- Design Systems Understand the benefits of using design systems and be comfortable working within such frames works whilst also advocating potential areas for renewal.
- Workflow An understanding of design process & workflows and be able to recognise design tasks at appropriate stage.
- Collaboration Feel comfortable working across multiple teams and stakeholder groups.
Your New Team:
The design team is the center of excellence (CoE) for UX within the Suncorp Group. We deliver customer facing experience across various platforms across the organization.
Our team design a broad range of optimisation solutions new business initiatives and propositions whilst keeping aligned to the company digital strategy to drive and enhance our customers digital connections around moments that matter.
Although the key focus for this role will predominately web based there are a range of digital platforms and environments that all team members are expected to contribute to.
What we can offer you:
In the Digital Experience team you will work with a fun and dynamic team of people who are experts in their fields and passionate about customer experience. You will have access to great skill enhancement and career development opportunities including a pathway to people and specialist leadership.
Benefits:
- Discounts and offers on a range of insurance products
- A range of flexible working and leave options
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
Employee benefits Suncorp Group
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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