Information Services Supervisor - SAP Functional Supervisor

The SAP Functional Supervisor will lead a team of functional analysts in the delivery of modern integrated SAP Solutions supporting business processes across finance billing customer service and field service in the utilities sector. This role bridges the gap between business process owners and technical teams ensuring that SAP business solutions align with strategic goals and their desired business outcomes. The SAP Functional Supervisor must adapt to the SAP Center of Excellence concept and its adherence to the SAP Fit-to-Standard method. The adherence to SAP pre-configured best practices approach is a fundamental guiding principle for the program.

The SAP Functional Supervisor is responsible for the strategic and operational alignment of SAP business functions with organizational goals. This role involves cross-functional collaboration team leadership process optimization and continuous improvement. This position is a key contributor between business stakeholders and the SAP Center of Excellence (CoE) owing the ongoing engagement with business leaders to understand their business opportunities prioritization of these opportunities within the program portfolio and the translation of this into work plans or projects to the CoE. The IS Supervisor is expected to oversee these activities through accountability cooperation and inclusion within their functional team and in partnership with other cross-functional divisions and their respective teams.

Key Responsibilities

• Supervise and mentor a team of SAP functional analysts across various SAP applications and modules.
• Manage configuration testing and deployment of SAP enhancements and support packages ensuring timely resolution of incidents and leading upgrades and improvements.
• Partner with business users across the organization to gather requirements and recommend process improvements. Conduct gap analysis and provide solutions to optimize workflows.
• Support or lead SAP-related projects ensuring adherence to project timelines budgets and quality standards. Participate in change management and end-user training initiatives.
• Ensure compliance with internal controls audit requirements and SAP governance policies. Maintain accurate documentation for configurations procedures and system changes.
• Promote sustained focus on the development of the SAP CoE values motivating adoption over a legacy mindset.
• Develop opportunities for functional skills development in both organizational SAP knowledge and specific industry SAP knowledge and training.

What youll Bring

• Ability toengage with business leaders and internal customers to understand business opportunities
• Ability to identify and use various communication channels and methods specific to the objectives of each problem to be solved and needs of the audience
• Excellent analytical and problem-solving skills
• In-depth knowledge of SAP applications and modules
• Knowledge of the rationale behind and how application changes across the functional ecosystem impacts business operations
• Ability to control all work associated with requirements elicitation requirements analysis and design and requirements life cycle management
• Knowledge of application architecture design and data in relations to business processes and maintain application services
• Proficiency in one or more SAP modules. EWEB currently uses the following portfolio: S/4HANA FI FICA IS-U SAP C/4 (CX) Sales & Service Cloud SAP EAM SAP SAC SAP Datasphere Emarsys Signavio

The IS SAP Functional Supervisor qualifies as a hybrid telecommuting position.

Please note:This posting includes supplemental questions. Your responses will be scored and used to determine if you will proceed to the next step of the selection process. Please provide detailed answers to each question.Please do not reference your resume or application in your may be rejected if incomplete.

COMPENSATION & BENEFITS

The starting annual salary for this position is $124313.98 to $165751.97 commensurate with knowledge skills education and experience as it relates to the position.

EWEB values total worker health both at work and at home and provides a robust compensation & benefits package Read more about our benefits.

QUALIFICATIONS & REQUIREMENTS

Minimum Qualifications

• Bachelors degree in technology business or a related field.
• Five years of progressively responsible work in a related functional field with four years in program leadership and/or supervisory experience.

Recommended Education Experience Training & Certifications

• SAP certification in one or more modules.
• Experience working with cross-functional teams and business stakeholders
• Experience with Agile or ITIL frameworks.
• Experience with Project Management Methods.
• Experience with SAP Implementations

Oregon drivers license required: No
Post-offer background check required: Yes
Post-offer drug test required: No
Post-offer physical/functional test required: No

Please Note: Applicants must be authorized to work for any employer in the United States. EWEB is unable to sponsor or take over sponsorship of an employment Visa at this time.

WHY EWEB

EWEB offers employees a progressive work culture devoted to providing excellent public service. Our employees work in a fast-paced environment where creativity innovation involvement teamwork and professional development are supported and encouraged. We are committed to providing a work environment conducive to the safety health and well-being of our workforce and offer great benefits including but not limited to health care vacation and sick leave pension holidays and an employee credit union. We consistently rank as one of the healthiest employers in Oregon

EWEB is Oregons largest customer-owned utility. We provide water and electricity to the Eugene community as well as parts of east Springfield and the McKenzie River valley a public utility we do not operate to earn a profit or to serve the investment needs of stockholders. Instead EWEB is chartered by the City of Eugene to serve the interests of its citizens. We are owned by the people of Eugene and its our job to provide reliable affordable water and electricity for our customers.

Our core values:

• SAFE
• RELIABLE
• AFFORDABLE
• ENVIRONMENTAL
• COMMUNITY/CULTURE

EQUAL EMPLOYMENT OPPORTUNITY
EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture education experience physical ability and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting retaining and advancing talent from all sources strengthens our bond with the multifaceted community we serve.

TOBACCO SMOKE AND VAPOR - FREE CAMPUS POLICY
EWEB fosters an environment promoting good health for both employees and the public. We want to enhance the quality of air appearance and employee health in and around EWEB facilities and equipment. Employees contractors volunteers and visitors may not use distribute or sell tobacco while participating in EWEB functions on EWEB property or while performing right-of-way tasks.

Note: This job posting is intended to represent key areas of responsibility. It is not meant to be all inclusive and does not prescribe or restrict the work that may be assigned.