Sr Specialist Network Technology Support
Sr Specialist Network Technology Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 87200 - 130800
1 Vacancy
Job Description
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T you wont just imagine the future- youll create it.
Ensure the reliability and continuous operation of AT&Ts Optical IP Core Mobility and advanced communication technologies through 24x7 technical support fault and lifecycle management and comprehensive understanding of end-to-end services.
Key Roles and Responsibilities: Typical tasks may include but are not limited to the following:
- Troubleshooting and Issue Resolution: Diagnose network problems provide technical support manage incidents coordinate root cause analysis restore service and solve Tier 2 issues.
- Network Monitoring and Maintenance: Monitor network performance perform routine maintenance optimize operations and proactively maintain system configurations using alarm and KPI monitoring.
- Configuration and Deployment: Configure network devices deploy network solutions manage configurations and implement vendor/IT fixes or design changes.
- Collaboration and Coordination: Work with teams coordinate with vendors support projects collaborate with business partners in DevOps and interact with customers.
- Documentation and Reporting: Maintain documentation create technical and process documentation review and interpret technical and vendor specifications and generate reports.
Job Contribution:
- An experienced professional with in-depth knowledge applying organizational practices to resolve moderately difficult problems.
- Works with independent judgement on expansive projects with minimal supervision implementing policy changes to improve functions.
- Actions impact efficiency costs schedules and client relationships.
- Interacts primarily within the department and with General Managers and above across various teams.
Supervisor:
- No
TCP Career Step Differentiator:
- Handles more complex network issues performing root cause analysis and working on the implementation of vendor/IT fixes or design changes.
Environmental Requirements:
- This position may be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function.
- This may include but is not limited to work related to fuel tanks emergency and stand-by generators boilers hazardous waste hazardous materials batteries manholes and vaults water wells linear and other construction projects water discharge or air emissions.
Education/Experience:
- Bachelors degree (BS/BA) desired.
- 2 years of related experience.
- Certification is required in some areas.
Our Sr Specialist Network Technology Support earn between $87200 - $130800. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.
Joining our team comes with amazing perks and benets:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone
A career with us a global leader in communications and technology comes with big rewards. As part of our team youll lead transformation surrounded by trailblazing industry leaders like you. Youll be empowered to go above and beyond making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.
And regardless of where youre at in your career trajectory youll be rewarded by the impact that comes with making a difference in the lives of millions.
With AT&T youll be a part of something greater do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal State and local laws.
Ready to close the deal on a career with AT&T
Apply today.
Weekly Hours:
40Time Type:
RegularLocation:
Oakton VirginiaSalary Range:
$87200.00 - $130800.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Required Experience:
Senior IC
Employment Type
Full-Time
