Analyst, Retail Tech
Analyst, Retail Tech
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Overview
The Retail Technology Analyst provides training and support services for the Retail Technology suite of products. The Analyst is responsible for service and support of all Retail Technology software and hardware including installations upgrades training and troubleshooting. The Analyst collaborate with other team members and the Retail Services Leadership Team to demonstrate the C&S Way and the Companys Values execute the Companys Strategic Objectives and continually elevate the Customer Experience.Job Description
Description- Support and train Retailers with all technical and application solutions within the Retail Technology suite of services including back-office HQ and store applications point-of-sale sign/tag software networking etc.
- Provide hardware service and support to resolve issues with Retailer equipment including servers computers network and point-of-sale.
- Conduct remote and on-site field support in Retail supermarkets for Retailers including after-hours on-call rotations.
- Complete intermediate-level application training for Retailers on the Retail Technology suite of services.
- Travel Required:Yes
- Office : Office Temperature (65F to 75F)
- Specialized Knowledge : Knowledge of supermarket operations including point-of-sale and back-office applications Networking Point of Sale and Backoffice Pricing systems.
- Special Skills : Ability to build positive customer relations; good verbal and writing communication skills; complex problem-solving skills; strong team player.
- Physical abilities: : Ability to lift 50 pounds and sit and stand for long periods of time.
- Other: : Ability to travel frequently including overnight travel
- 2-5 : Years of related work experience with in-store applications training troubleshooting customer service & conflict resolution.
- 2-5 : Years of experience in retail stores and/or in technology roles.
Qualifications
Associate Degree - Information Technology High School Diploma - General StudiesShift
1st Shift (United States of America)Company
Robesonia Logistics LLCAbout Our Company
Robesonia Logistics LLC is one of the largest wholesale grocery suppliers in the Northeast and is one of many companies within the C&S Family of Companies the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At Robesonia Logistics We Select the Best those with the motivation pride and drive to succeed in our fast-paced world.
Working Safely is a Condition for Employment with Robesonia Logistics. Robesonia Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
Required Experience:
IC
Employment Type
Full-Time
