Questionnaire:
Able to lift up to 30 lbs
Able to lift up to 80 lbs with assistance
How many years of IT experience
How many years refurbing hardware
Worker will assist in running service calls and installing computer and printer hardware in *** stores. Locations to be visited will be in the Seattle Lynnwood and Everett WA area area. Some drive times may be several hours in each direction. A permanent *** FTS employee will provide direction and support on a daily basis. Worker must have valid drivers license and reliable transportation to drive themselves between several *** locations on a daily basis. Worker will be reimbursed for miles driven on weekly expense report at *** reimbursement rate*** Must have previous hardware repair experience have ability to work on their own lift 75lbs work flexible hours complete required paperwork and have excellent customer service skills. Schedule will be 40 hours per week and might include weekends and holidays as part of normal work days. This is not a work from home position it requires driving to different stores throughout the day.
BACKGROUND MUST INCLUDE MVR FOR THIS ROLE DUE TO DRIVING
Individuals are responsible to repair stage configure and QA IT hardware to stores and field service technicians. This position will also refurbish and QA returned store hardware equipment. Constant walking and standing. Constant lifting less then 30lbs but occasionally lifting up to 80lbs with assistance.
Duties:
Administer asset tracking using *** software systems.
Provide staging configuration and bench repairs of specific *** store hardware.
Process all applicable warranty claims.
Accurately record all production details and inventory movements.
Refurbish and QA returned store hardware equipment.
Education/Experience/Qualifications:
Technical individual with 2 year technical school and/or experience preferred. Administrative computer skills Word and Excel also preferred
Must Haves:
Strong attentional to detail
Must be able to multi-task
Good mechanical aptitude
Will train the right candidate how to do the job