Grow your career with BMG Outsourcing - a leading well-respected Australian-owned Outsourcing Company with offices in Clark and Sydney offering you a long-term rewarding career.
We are seeking a dynamic and organized Outbound Sales and Admin Support to join our team. The ideal candidate will possess strong communication skills and be proficient in various administrative tasks. The role involves telemarketing for plant and machinery asset sales setting up new matters in our job management system maintaining our CRM and handling general administrative responsibilities.
Responsibilities:
- Conduct outbound calls to potential clients for plant and machinery asset sales.
- Effectively communicate product/service features with assistance from a script.
- Record and update information in the CRM (Hubspot).
- Set up new matters and manage the progression of matters in the job management system (WorkflowMax).
- Ensure accurate and timely entry of data related to sales and client interactions.
- Establish and maintain an organized filing system using SharePoint.
- File and organize email correspondence for easy retrieval.
- Assist with typing and formatting documents reports and other correspondence as needed.
- Demonstrate proficiency in Microsoft Office applications including Excel Word and Outlook.
- Utilize these tools for various administrative tasks and reporting.
- Regularly update and maintain the CRM database (Hubspot) with accurate and current information.
- Generate reports and insights from CRM data as required.
- Assist with day-to-day administrative duties as assigned.
- Collaborate with team members to ensure smooth office operations.
Requirements
- Previous experience working in a call center environment.
- Proficient in Microsoft Office applications especially Excel Word and Outlook.
- Familiarity with job management systems (preferably WorkflowMax) and CRM software (Hubspot).
- Strong organizational and multitasking skills.
- Excellent communication skills both verbal and written.
- Detail-oriented with a high level of accuracy in data entry and record-keeping.
- Ability to work independently and as part of a team.
Benefits
Flexible Work-from-Home Opportunities
Salary: We offer a competitive salary that reflects your experience and skills.
Healthy Work Environment: A supportive positive and inclusive workplace that promotes your well-being and growth.
HMO: Enjoy great health insurance to keep you covered.
Paid Time Off: Generous vacation days holidays and sick leave to help you recharge.
Company-Provided Equipment: Get a PC or laptop from the company to help you do your best work whether youre in the office or working remotely.
Free Shuttle: Convenient and comfortable shuttle service to make your commute easier.
Free Meals: Enjoy free meals to keep you fueled and focused during the day!
Other perks: Day shift schedule remote work options and a bunch of other fun perks like company events (Year-end Party Summer Outing Monthly Gatherings etc.)
Previous experience working in a call center environment. Proficient in Microsoft Office applications, especially Excel, Word, and Outlook. Familiarity with job management systems (preferably WorkflowMax) and CRM software (Hubspot). Strong organizational and multitasking skills. Excellent communication skills, both verbal and written. Detail-oriented with a high level of accuracy in data entry and record-keeping. Ability to work independently and as part of a team.