store in-charge is responsible for the day-to-day operations of a store or warehouse ensuring efficient receipt storage and dispatch of goods. They manage inventory maintain records and supervise staff while also ensuring compliance with company policies and safety guidelines.
Key Responsibilities:
Inventory Management:
Overseeing the receipt storage and dispatch of goods maintaining accurate stock records and ensuring proper storage of materials.
Supervision and Staff Management:
Supervising store staff assigning tasks providing training and conducting performance evaluations.
Operational Efficiency:
Ensuring smooth store operations including cash handling billing and adherence to company policies.
Compliance and Safety:
Maintaining a clean and organized store adhering to safety guidelines and ensuring compliance with company policies.
Customer Service:
Addressing customer queries handling complaints and ensuring a positive customer experience.
Reporting and Documentation:
Preparing and maintaining store reports including sales and inventory reports.
Essential Skills:
Leadership and Communication:
Effectively leading and motivating a team communicating clearly with staff and customers.
Organizational and Problem-Solving Skills:
Managing multiple tasks prioritizing effectively and resolving issues promptly.
Inventory Management Skills:
Understanding inventory control procedures stock reconciliation and material management software.
Computer Literacy:
Proficiency in using computer systems for record-keeping and inventory management.
Knowledge of Retail Operations:
Understanding retail sales customer service and store management principles.