Client Service Associate
Client Service Associate
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Job Description
Job Description
Captura Hall is seeking a highly motivated and professional Client Service Associate to join our growing team in Tampa FL. This role is ideal for someone who excels in customer engagement is solution-oriented and values providing high-quality service in a fast-paced business environment.
Responsibilities
Serve as the first point of contact for clients ensuring their needs are understood and addressed promptly.
Manage client inquiries via phone email and in-person interactions with professionalism.
Coordinate with internal departments to deliver solutions aligned with client expectations.
Maintain up-to-date records of client communications and transactions.
Identify opportunities to improve client satisfaction and loyalty.
Assist in onboarding new clients and supporting existing client accounts.
Qualifications :
Qualifications
Associates or Bachelors degree in Business Communications or a related field preferred.
1-3 years of experience in client services customer support or administrative roles.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficient in Microsoft Office Suite and basic CRM systems.
Excellent problem-solving abilities and attention to detail.
Additional Information :
Benefits
Competitive salary: $55000 $63000 annually
Opportunities for professional growth and career advancement
Skill development programs and ongoing training
Supportive and collaborative work environment
Full-time Monday to Friday schedule
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
