Authoring Executive

The Authoring Executive position receives and analyzes inputs and sets up the required information instructions training and/or system settings for the GDA functional teams and the other BUs stakeholders to perform their work in the back office/field/factory.

Responsibilities

Creates/Maintains Work Orders/JOs which contain the (internal/external) client requirements and ensures the specifications are correctly captured.
Review the timelines Questionnaire/Feasibility template with CS PDE DCI DA and other stakeholders and coordinate with the field teams for RRES type of surveys.
Create a survey/study link (authoring) including a QCT alert setup.
Testing the link to check completeness before sending out to stakeholders for further testing.
Support in testing and validation activities to confirm the requirements are successfully met.
Ensure SLAs & Quality parameters (PDRs and QEs) are aligned with the global standards.
Coordination with Business teams till the survey is live in field.
Create prepare and upload preloading planning and survey access files based on the information provided (During testing and for live surveys).
Create and maintain internal tracking files.
Ensure that there are no Pre Delivery Rework or Quality Escape.
Ensure that the defined SLAs and timeline commitments are met.
Define and modify SOPs as per requirements on time to time basis.
Create Field Briefing Material for each new study for the field teams.
Follow up with the Tech team on issues within the DCT and NIV module/application.
End to End follow-up until a solution is applied and the issue is resolved.
Conduct training sessions for the field teams (auditors and/or QCTEs) for each new survey.
Communicate to the field teams whenever the survey is made live. Provide field briefing material description and other required information to them.
Training or process knowledge transfer in case the business needs to understand DCT/NIV process.
Any new development verification process to confirm the developed part is working fine.
Back-office support for data collection on the field working closely with the Data Acquisition (DA) team.
Communicates when UI issues appear that do not allow the processes to continue properly and gives follow-up to them by raising and chasing tickets until a solution is applied and the problems are resolved.

Qualifications :

• Total experience: 2 years
• Higher University education (Engineering Business Marketing IT Operations Management)
• Upper Intermediate English level (written and oral) & local language (depends on the region)
• Proactive dynamic and organized able to work independently efficiently and effectively.
• Detail oriented and excellent concentration ability.
• Sense of urgency and activities prioritization.
• Critical thinking.
• Strong networking skills - ability to work in a cross-functional environment with several interacting teams and also remotely.
• Basic Programming knowledge: (e.g. SQL Java script macros; any other language).
• Basic understanding of using mobile application communication between backend and frontend able to validate or test data etc (nice to have applicable for internal candidates only).
• Having basic testing knowledge to validate survey end to end.

Nice To Have

• NielsenIQ E2E RMS (process & product) 
• Deep Nielsen Data Collection knowledge 
• CDAR modules knowledge

Additional Information :

What We Offer:

• Convenient Schedule - We operate in a hybrid work system with two days a week in the office and the remaining days from home. This gives you the flexibility to work in the environment that suits you best. We also provide all the necessary equipment to ensure you can perform your duties effectively from home.
• International Team- Youll work with a diverse international team interacting daily with colleagues and stakeholders from different countries. English will be your primary language giving you the chance to work in a truly global environment
• Skill Development - This role provides an exciting opportunity to develop expertise by working closely with diverse clients. Youll gain firsthand experience in understanding client needs delivering tailored solutions and managing complex projects which will sharpen your analytical communication and client management skills.
• Career Growth - As part of an international organization youll have access to various development programs and opportunities for relocation within other departments or even countries. Your growth matters to us and were committed to supporting your professional journey!
• Well-being - Your well-being is a priority. Through our Employee Assistance Program (EAP) you have 24/7 access to confidential support whenever needed. We also offer additional days off and recognize significant moments in your life.
• LinkedIn Learning - Youll receive free access to LinkedIn Learning allowing you to develop new skills at your own pace. From technical knowledge to personal development this platform offers a wide range of courses to support your career growth.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:  Work :

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