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Our Talent & Culture Generalist is a key member of the Human Resources team dedicated to fostering an inspiring engaging and high-performance work environment aligned with the hotels values and strategic objectives. The Talent & Culture Generalist will collaborate closely with HR leadership and department heads to deliver comprehensive talent management employee engagement and culture development initiatives. This role ensures compliance with employment laws and hotel policies while promoting a workplace culture that supports the highest standards of excellence professionalism and guest centricity.
Key Responsibilities
Supports the full employee lifecycle including recruitment onboarding performance management learning and development and offboarding
Partners with department managers to identify talent needs support workforce planning and assist in succession planning efforts
Coordinates and administers talent acquisition activities including job postings candidate screening interview scheduling and selection processes
Delivers new hire orientation and ensures seamless onboarding experiences aligned with hotel culture and standards
Supports performance review cycles by guiding managers and employees on evaluation procedures feedback and development planning
Promotes employee engagement and retention by organizing events recognition programs and communication initiatives
Assists in the implementation of training and development programs to enhance employee skills and support career growth
Monitors and ensures compliance with labor laws company policies and hotel standards related to employee relations and workplace safety
Handles employee inquiries grievances and disciplinary processes confidentially and professionally escalating when necessary
Collects and analyzes HR metrics to support continuous improvement of talent strategies and culture initiatives
Supports diversity equity and inclusion efforts within the hotel to foster an inclusive and respectful workplace
Ensures accurate and up-to-date maintenance of employee records and HR documentation in compliance with GDPR and hotel policies
Assists with HR audits compliance reporting and ad hoc projects as required by HR leadership
Understands and enforces the hotels emergency procedures to maintain a safe and secure work environment
Promotes and models the highest standards of professionalism integrity and personal conduct consistent with hotel values
Attends and contributes to meetings and trainings as required to continuously enhance HR knowledge and skills
Qualifications :
Qualifications
Degree in Human Resources Business Administration Psychology or related field
Minimum 2-years experience in HR generalist or talent management role preferably in luxury hospitality or a high-end service environment
Strong knowledge of Italian labor law and HR best practices
Excellent interpersonal and communication skills with a collaborative and service-oriented approach
Curious team player caring about guests and employees attention to details
High level of discretion confidentiality and professionalism in handling sensitive information
Proactive detail-oriented and able to manage multiple priorities in a fast-paced environment
Fluency in Italian and English is mandatory; additional language skills are a plus
Strong IT skills including HRIS systems and Microsoft Office Suite
Legal right to work in Italy
Remote Work :
No
Employment Type :
Full-time
Full-time