Operations Manager (Fulfillment Centre)
Operations Manager (Fulfillment Centre)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Operations Manager
As a result of growth at the Fulfillment Center and our global expansion we require a skilled Operational Manager to lead our outbound area. This is an exciting opportunity where you will lead people build and scale the operations and continually look for opportunities to improve on our core measures of success.
What Youll Do:
- Own the Outbound function including daily execution workflow management and proactive management of the outbound operation.
- Lead a team of 3 team Leads and 25 Associates (expands to 5 supervisors 18 leads and 250 associates). Strong ability to manage individuals through the talent cycle ( (e.g. onboarding coaching feedback career development etc).
- Responsible for KPIs (on-time shipment cost quality safety) including root cause analysis action identification and gap closure.
- Leads weekly and monthly labor planning cadence including capacity analysis balancing labor needs with demand and preparing for high volume weeks.
- Responsible for productivity including deep dives improvement opportunities and managing Associate performance.
- Identifies develops and implements new processes KPIS and continuous improvement initiatives. Creates a continuous improvement mindset in the department.
- Leads initiatives and mid-size projects across Operations and with cross-functional teams.
- Leads peak preparation and its successful execution.
- Strong focus on training and developing Leads so that they are able to progress laterally or through promotions in the company.
- Creates an engaging and safe environment for Team Leads and Associates.
What Youll Bring To The Team:
- Experience leading an operation or closely related supply chain area (e.g. transportation team etc).
- Passion for engagement and employee growth and ability to lead individuals through the performance cycle.
- Continuous improvement mindset - Always looking for the next opportunity to improve our results.
- Ability to deep dive KPIS identify root causes and put into place actions.
- You are a builder - ready to create new KPIs processes and standardizations. Success in a role is not only execution but creating and scaling.
- Comfortable with undertaking analysis such as capacity analysis productivity deep dives and cost analysis (bonus points comfortable with business cases budgets).
- Ability to lead initiatives and mid-size projects cross-functionally from idea to execution.
- Strong leadership and team building skills.
- Excellence problem-solving skills.
- Thrive in ambiguous situations and build process and standardization to stabilize.
- Strong communicator with peers leaders and Associates.
Location: Our Distribution Centre is located in North York. Given the nature of the role the Operations Manager would need to be onsite 5 days a week.
At Mejuri our success is driven by a strong commitment to our Purpose and Values. Theyre the foundation of our operations defining how we show up solve problems and accomplish incredible thingstogether.
Our strength comes from each team members dedication to embracing and embodying these Values daily. This isnt merely a duty; its a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success for us means living our values relentlessly.
Our values are:
RAISE THE BAR Stay Curious Share/Seek Feedback and Strive for Excellence
CUSTOMER OBSESSED Get Close to the Customer and prioritize them in our decisions
EMPOWERED OWNERS Treat the company like your own and take initiative
FIND A WAY Seek simple creative solutions and act fast
DRIVE RESULTS Be clear on your goals and be relentless in achieving them
TEAM FIRST Value team success over personal Ego
Required Experience:
Manager
Employment Type
Full Time
