Shipping & Receiving Technician

CORE RESPONSIBILITIES AND TASKS:

This position exists to process inbound and outbound deliveries and shipments at our Corporate Headquarters Higbee Hinckley and other external locations of the Sherwin-Williams Company. This position is responsible for the efficient and timely delivery and processing of all mail and shipments for various third-party couriers including but not limited to the U.S. Postal Service (USPS) UPS FedEx and DHL. This position is also responsible for inter-office mail for various locations.

(1) Mail Package and Material Handling:

• Receive sort and deliver all types of inbound mail parcels boxes pallets or other shipments received via courier and inter-office.
• Pick-up sort and process all outbound and return mail parcels boxes pallets or other shipments from various locations. This includes both domestic and international shipments.
• Sort pack and process weekly mailings to external locations for various divisions throughout the U.S. and Canada.
• Maintain established delivery and pick-up times of all daily mailing deadlines ensuring all mail packages and boxes are processed or delivered in a timely manner. Ensure all outbound mail packages and boxes are processed and charged out properly the same day shipment is requested.
• Maintain all records of delivery and complete administrative paperwork as required.
• Advise customers on various shipping methods based on cost savings and with internal and external partners to meet necessary shipping protocols.
• Help reconfigure mail delivery routes as needed to accommodate internal relocations and department reorganizations. Partner with Space Management team to maintain accurate employee locations.

(2) Inventory & Supply Replenishment:

• Responsible for facilities storage and deliveries including but not limited to janitorial consumables food service deliveries MEP deliveries application lab materials merchandise store materials and special event deliveries.
• Maintain inventory of typical shipping supplies (ex. envelopes boxes shrink wrap bubble wrap pallets etc.)
• Audit inventory of typical office supplies in shared copy rooms and mail areas as required.

(3) Equipment & Technology:

• Successfully navigate various technology:
• Mail Tracking System and Space Management includes monitoring and responding to work orders in a timely fashion as well as using basic building maps to navigate.
• Postage machine accurately process various outgoing mail (First Class Certified Registered Express Priority International etc.) with accounting input. Perform postage machine meter readings and monitor for updates tape changes low ink low sealer and any malfunctions.
• Third-party shipping websites navigate various shipment platforms (ex. FedEx UPS etc.) and accurately process outgoing shipments. Provide customers accurate pricing information and shipment details to determine the most efficient cost-effective solution. Troubleshoot issues and escalate to management as necessary.
• Operation and maintenance of label machines for all courier tracking systems and interoffice mail. Collect/scan necessary data to ensure accuracy of shipment replenish and replace small parts on equipment as necessary.
• Safety and confidently operate a variety of shipping and receiving equipment including but not limited to forklift pallet jack (manual and electric) 2-wheel dolly compactor baler tilt carts flat bed carts push carts scales dock locks/truck restraint systems overhead doors intercom and freight elevator.
• Maintain thorough knowledge of department equipment and operations to make decisions on workflow and escalate issues to management as necessary.

(4) Trash & Recycling Program:

• Perform handling storing and shipping for the site recycling trash pallet inventory composting and other programs.
• Deliver and pickup dumpsters cardboard or other large items
• Document and submit sustainability statistics in appropriate reporting platforms

(5) Safety Procedures:

• Coordinate and deliver freight entering or leaving the dock in a safe and accurate manner.
• Achieve and maintain a safe working environment by performing daily inspections of equipment including but not limited to forklift baler compactor pallet jack utility carts and truck restraint systems ensuring equipment is working properly.
• Assist with keeping work environment free from clutter dust and trash. This includes policing outside of the building and removing litter debris cigarette butts mopping spills and misc. cleaning. Removal of insects as may be required by the peripheral spraying of over-the-counter insect spray until exterminator can be called.
• Assist with occasional snow removal salting and pressure washing in/around shipping and receiving area
• Maintain awareness of and report suspicious packages according to site safety procedures.
• Ensure hazardous materials are handled and stored in proper areas according to site safety procedures.
• Personal Protective Equipment (PPE) such as steel toe shoes/boots gloves & safety glasses must be worn while performing this role.
• Continuously check for appropriate identification of delivery personnel and comply with building security procedures prior to authorizing access into the building. For restricted areas seek approval from management or security.
• Assist Security and other Facility teams during emergencies as requested.
• Assist Facilities department with various projects as assigned.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys staff employees and business relationships.

POSITION REQUIREMENTS:

FORMAL EDUCATION:

Required:

• High School Diploma or GED

KNOWLEDGE & EXPERIENCE:

Required:

• Forklift license is required or willingness to obtain and maintain a forklift license upon hire.

Preferred:

• Valid Drivers License and safe driving record
• Hazardous Materials background Air Shipping / ICAO Regulations knowledge
• 1 years experience in a shipping & receiving or warehousing environment

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Ability to handle multiple projects and meet deadlines
• Self-starter able to work with minimum supervision
• Possess a pleasant and courteous demeanor
• Ability to communicate verbally and in written form
• Ability to read a ship list and BOL
• Basic computer skills for processing inbound and outbound items.
• Working knowledge of Microsoft 365 (Outlook Teams etc.)
• Ability to work effectively in a team environment

TRAVEL REQUIREMENTS:(TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

• 0-5%