Senior Patient Account Representative- TULSA
Senior Patient Account Representative- TULSA
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Job Description
Qualifications:
Required Education: High School Diploma or GED AND:
24 months experience in Medical Billing Medical Collections and Medical Billing Systems (IDX or other billing system).
Working Conditions:
Standard Clinic Environment
Knowledge Skills & Abilities:
Knowledge of medical terminology and billing. Strong analytical and problem-solving skills. Excellent organizational skills. Effective communication skills. Exceptional customer service skills. Detail-oriented.
Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility belonging and access which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents perspectives and experiences of our community enrich the learning and working environment at OU inspiring us to harness our innovation creativity and collaboration for the advancement of people everywhere.
Equal Employment Opportunity Statement: The University of Oklahoma in compliance with all applicable federal and state laws and regulations does not discriminate based on race color national origin sex sexual orientation genetic information gender identity gender expression age religion disability political beliefs or status as a veteran in any of its policies practices or procedures. This includes but is not limited to admissions employment financial aid housing services in educational programs or activities and health care services that the University operates or provides.
Required Attachments
Documents required for this position are listed under the Required Attachments section of this job listing. You will be required to upload and attach these documents in the application process.
Senior Patient Account Representative
Position Information:
Under general supervision may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing charge entry collection registration scheduling follow-up coding payment posting and credit balance resolution. May reconcile daily IDX system receivables reports. May balance monthly transactions and provide summaries to faculty and department administration.
Essential Duties:
Reviews patient admitting records and extracts information. Enters patient identification and demographic information to billing system. Contacts agency representatives to verify type and extent of insurance coverage. Reviews source documents to determine if sufficient data is present for processing. Transcribes and/or verifies data from source documents in order to enter to the system. Batches and enters charges and generate cash totals. Balances batches by comparing batch proofs to source documents. Acquires information from the organization for the patient insurance carriers or other entities. May interact with hospital patient accounting or records to obtain patient demographics or other billing information. Operates hospital information system to obtain demographics insurance and status of approvals or denials. Completes inpatient and outpatient documents processing. Assists with resolving problems with IDX billing. Maintains records of charges payments and third party charges. Answers patients questions. Handles correspondence regarding collection activity and records results. Identifies patient accounts for collection action. May receive patient payments and/or issue payment receipts. Initiates contact with patient and/or third party carriers if there is a delay in responding to statements or claims. Record CPT and ICD-9 codes on billing forms. May process incoming/outgoing mail. May receive incoming calls and resolve issues. Records on the computer billing system any results from mail or telephone contact. Contacts insurance carriers regarding non-payment and/or improper payment of claims. Reviews denials. Interfaces with patients physicians and others regarding billing operations and funds. Posts receipts to proper patient accounts. Posts denials. Compare batch proofs and source documents for accuracy. Assists with reviewing and balancing IDX transaction reports. Reconciles daily IDX receivables reports. Prepares billing statements from statistical data. Reviews daily billing and accounts receivable credit balance reports. Prepares daily refund check requests. Prepares daily credit balances other than refunds. Posts refund checks to patient accounts and mails refund checks with supporting documentation. Performs various duties as needed to successfully fulfill the function of the position.
Required Experience:
Senior IC
Employment Type
Full-Time
