Claims Home Assessor
Claims Home Assessor
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Job Description
As a Home Assessor at Youi you will oversee home and building claims by applying your technical expertise and a deep understanding of the claims procedure to determine the most favourable outcomes for our customers.
You will also cultivate and sustain strong relationships with both our customers and the repairer network all while upholding a high standard of customer service to represent the Youi brand.
This role is perfect for someone based in Brisbanes south with travel across areas like Browns Plains Jindalee Ipswich and occasionally as far as Toowoomba or the Gold Coast. Youll be based out of our Ann Street office in Fortitude Valley so youll need to be comfortable working from there when not on the road.
About the role:
- Conducting comprehensive assessments of homes and buildings
- Supervising the overall quality of the claims process
- Ensuring compliance with relevant legislation
- Detecting and mitigating instances of fraud
- Attaining rapid resolution times and managing costs efficiently
- Validation of claim and repair costs
About You
- Experience in Home Claims Management or Home Assessing
- Experience in the construction industry with a building or trade qualification e.g. carpentry plumbing - preferred but not required
- Ability to compile scope of works and project manage builds
- Familiarity with the terminology and procedures associated with claims and building
- Strong communication and negotiation abilities
- A dedicated commitment to delivering outstanding customer service with an ability to show empathy and care
- Competent computer literacy
What Youi Can Offer You
- Enjoy a fully maintained company car with a fuel card and mobile business tools
- The option to work a 9-day fortnight schedule where you enjoy every second Friday as a day off
- Generous incentive structure paid out every six months
- Discounted insurance products
- Industry-leading training development and the potential for advancing your career
- Take advantage of our award-winning health and well-being programs designed to enhance your overall wellness
- Experience a hybrid work environment with team social events that foster camaraderie
- 22 days annual leave plus volunteer leave
About Youi
At Youi we dont follow the traditional path. Were different and that extends to how we sell insurance and hire talent.
We value diversity individuality and the unique perspectives that every employee brings. Our core values of being dynamic human honest and passionate shine through in everything we do. If youre looking for a place where you can be yourself and grow think Youi.
Employment Type
Full-Time
