Clinical Front Desk
Clinical Front Desk
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Job Description
At Fraser we believe in creating a better more inclusive world for individuals of all abilities. As a leading provider of Mental Health and Autism Services in the Midwest we support clients with a wide range of needs and diagnoses from birth through adulthood.
We are currently seeking Client Access Team Members to join our mission-driven organization. In this role you will provide a variety of clinical administrative and client service duties in a fast-paced front-desk setting.
As a Front Desk Specialist you will:
- Greet and assist all clients and visitors ensuring a welcoming and supportive experience
- Complete client intake and check-in procedures
- Answer routine administrative inquiries
- Collect co-payments and gather required documentation and signatures
- Offer appointment scheduling opportunities during client visits
- Educate clients on Frasers services procedures and processes
- Youll work closely with the Clinical Operations Supervisor and/or Facilities Team to ensure daily operational needs are met complex issues are addressed and Fraser sites remain safe and efficient for all clients.
You May Be a Great Fit for Fraser If You:
- Have excellent face-to-face customer service and interpersonal skills
- Are highly organized and able to manage multiple tasks with accuracy
- Possess strong communication time management and problem-solving abilities
- Are passionate about creating a positive experience for clients and their families
Join Fraser and be a part of a team that makes a meaningful impact every day.
Qualifications:
- BA/BS in sociology psychology or related field preferred but not required.
- Minimum one year of related experience is preferred -intake scheduling health care insurance and customer service experience
- Commitment to promoting diversity multiculturalism and inclusion with focus on culturally responsive practice internal self-awareness and reflection
Location Schedule: & Pay:
- Fraser Coon Rapids MN
- Full time Monday - Friday from 9:30 am - 6 pm
- Training takes place at our Bloomington Clinic Monday - Friday 8am-4:30pm
- $20.00 - $21.00 per hour depending on qualifications.
Benefits for Full-time Employees (30 hours per week)
- Medical dental and vision insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee Assistance Plan (EAP)
- Life AD&D and Voluntary Life Insurance
- Long-Term Disability Voluntary Short-Term Disability Accident Insurance Critical Illness Insurance and Hospital Indemnity Insurance
- Pet Insurance
- 403(b) Retirement Plan with Company Match
- Work-Life Balance; 5 weeks of paid time off annually (18 days PTO 9 Paid Holidays)
Encouraged to apply: reception front desk medical receptionist office assistant customer service administrative assistant client access client coordinator patient coordinator call center representative client services scheduling
Diversity Inclusion and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses develops and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.
Fraser is an Affirmative Action and Equal Opportunity Employer.
This position will be posted at filled. You must apply online here to be formally considered.
If you are having trouble applying or have questions please contact Fraser HR ator . If you have successfully submitted your application you will get a confirmation email. If you do not receive the confirmation email please check your junk/spam folders; then contact us as we may not have received your application. Thank you for considering Fraser!
Employment Type
Full-Time
