Pensions Technical Officer

The Service & Team:

The Cornwall Pension Fund is administered by Cornwall Council and plays a vital role in supporting the financial futures of thousands of individuals across the county. Based in the heart of Truro at Pydar House our dedicated team of over 30 professionals works collaboratively to manage and deliver the Local Government Pension Scheme (LGPS) for Cornwall.

We are committed to providing a high-quality customer-focused service to both our members and employers we support. Our work ensures that public sector employeesfrom local councils to schools and beyondcan look forward to a secure and well-managed retirement.

As a team we value integrity transparency and continuous improvement. We foster a supportive and inclusive working environment where every team member is encouraged to grow contribute ideas and make a meaningful impact.

The Role:

Are you passionate about delivering high-quality pension services and supporting others to do the same Cornwall Council is seeking a detail-oriented and knowledgeable Pensions Technical Officer to join our dedicated Pensions Team. This is a frontline role where youll be responsible for calculating and verifying benefit awards under the Local Government Pension Scheme and the Firefighters Pension Schemes.

Youll play a key part in ensuring the accuracy and efficiency of pension benefit calculations supporting over 45000 scheme members. Your responsibilities will include interpreting complex pension regulations mentoring junior team members and providing expert guidance to scheme members.

This is a dynamic and evolving role that requires adaptability strong communication skills and a commitment to delivering excellent service in a regulatory environment.

Working Pattern:

You will be required to work from Pydar House Truro a minimum of two days per week and on occasion to support other areas of the team participate in a phone rota covering 8:30am to 5:00pm Monday to Friday.

What youll need to succeed:

To thrive in this role you will need:

• Strong mathematical and analytical skills with a minimum of GCSE grade AC (or equivalent) in Maths and English.
• Excellent communication skills with the ability to explain complex pension information clearly to a wide range of audiences.
• Experience using Microsoft Office applications particularly Excel.
• The ability to work effectively under pressure meet statutory deadlines and contribute to a high-performing team.
• A proactive approach to mentoring and training colleagues and a commitment to continuous improvement.

Please read the role profile for the full details of this role attached below in this advert

What youll get in return:

Cornwall Councils ambition is to be an employer of choice a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

• a competitive salary.
• a defined benefit pension scheme based on your career average earnings. This includes the option for extra voluntary contributions
• a generous annual leave entitlement with the potential to purchase additional leave.
• A national award-winning employee health and wellbeing programme
• Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Additional Information:

Please note we are unable to offer sponsorship for this role.

The full role profile is attached here

We recommend saving a copy of this to refer to if you are invited to an interview.

For more information or an informal chat about the role please contact Hayley Brown -

Application Process

Please attach a supporting statement to your application you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as Application on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here The application process.

Please note that applications cannot be edited after they have been submitted please contact if you have any queries or require assistance with your application.

Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.