Dual General Manager

Aimbridge Hospitality is a place to GROW BELONG and SUCCEED! Come grow with us today as our Dual GM overseeing the gorgeous AC Hotel San Jose Santa Clara and beautiful AC Hotel Sunnyvale Cupertino. These properties are a short 10 minutes apart. Were offering relocation for the right candidate to make the move to join these amazing teams.

The Dual General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for the two hotels they support. He or she is charged with responsibility for all aspects of operations for their assigned properties; providing support supervision and guidance to their management teams and front line associates. He or she will ensure that financial performance is optimized that high quality product and service levels are maintained and that the hotels are operated in compliance with state federal and local regulations as well as Company and brand standards.

The Dual General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects. They will provide hands on leadership to ensure that revenue is maximized while expenses are effectively controlled. They will serve as the linchpin for communications with guests and clients associates ownership corporate representatives brand representatives and key vendors.

Exempt managers must customarily and regular direct the work of at least 2 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

QUALIFICATIONS:

• At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
• Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
• Must have valid drivers license for the applicable state.
• Strong leadership and problem-solving skills will be used.
• This person will need to have strong speaking reading and writing skills to ensure effective communication throughout the hotels.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality dress code and wearing a name tag when working (per brand standards).
• Comply with and ensure adherence to Aimbridge Hospitalitys standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid
• In conjunction with the Director of Sales ensure daily ABR meetings focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls.
• Assists in the creation and implementation of hotels annual budget plan and monitors performance of the hotel throughout the year.
• Play a pivotal role in hotel sales efforts including calling on top ten accounts meeting clients hosting luncheons and receptions and meeting with on-site contacts on a daily weekly and monthly basis.
• Tour the operating departments daily making adjustments as needed via department heads.
• Conduct weekly staff meetings including weekly training sessions presented by managers and self using the steps to effective training according to Aimbridge Hospitalitys standards and the review of previous and future sales and operations efforts.
• Conduct monthly financial calls with properties in a timely fashion
• Hold a monthly financial review with all department managers and available supervisors.
• Adhere to all Aimbridge Hospitality policies and procedures and train new managers to ensure compliance.
• Ensure that training in service standards is taking place in each department using the steps to effective training according to Aimbridge Hospitality standards.
• Assist in creating a positive team-oriented environment which focuses on the guest through employee development and motivation.
• Complete property visits on a consistent basis and provide trip reports accordingly.
• Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
• Ensure that all appropriate information for financial documents is received by the Corporate Office monthly in compliance with the monthly accounting calendar.
• Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
• Ensure that employees are at all times attentive friendly courteous and efficient in their interactions with guests managers and all other employees.
• Review weekly and monthly financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
• Perform all department manager performance appraisals according to Aimbridge Hospitality S.O.P.s and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff.
• Motivate coach counsel and discipline all management personnel according to Aimbridge Hospitality S.O.P.s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps.
• Ensure that all employees receive fair and equitable treatment according to Aimbridge Hospitality S.O.P.s.
• Meet sales clients on the property including meeting contacts and potential clients touring the property to assist in the sales effort.
• Be in the public areas during peak times greeting guests and offering assistance as needed.
• Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit.
• Conduct bi-monthly credit meetings and take an active role in the hotel credit and collection policies.
• Complete required corporate training modules and become certified to train those as required.
• Ensure that all scheduled meetings take place on the property.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION: Our Hotel Located just five miles from San Jose International Airport and minutes from some of the most innovative companies in Silicon Valley AC San Jose-Santa Clara offers elegant design and modern essentials for business and leisure travelers. Blending Spanish roots and a European soul with the authentic local vibe of Santa Clara Valley the property is a sophisticated oasis away from the hustle and bustle of life. Designated as a LEED Silver Certified hotel the property features 188 guest rooms and suites across 7 floors and includes two meeting rooms media salons and 5000 square feet of outdoor gathering space. Guests will enjoy on-site parking and a sophisticated patio experience with a swimming pool outdoor fireplace and lounge seating. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent luxury boutique lifestyle and soft brand hotels as well as restaurants bars and lounges throughout North America. At Evolution Hospitality our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability and each member of the team embraces the challenge of becoming a better human being both personally and professionally as part of the package. And its this magical combination of brilliant caring individuals that makes Evolution Hospitality the world-class operation it is today.

Located in the heart of Silicon Valley The AC Hotel Sunnyvale Cupertino offers an elegant design with essentials made for the modern traveler. Easily accessible to nearby towns including Cupertino Sunnyvale Mountain View and San Jose yet tucked away from the daily hustle and bustle of Silicon Valley our Sunnyvale hotel is a sophisticated oasis for locals and travelers alike. Our hotel combines Spanish roots and European soul with the authentic local vibe of Sunnyvale and its surrounding neighborhoods. The stylish bar within the AC Lounge provides an opportunity for guests to relax and unwind with a refined selection of tapas-style small bites or you can head to a nearby Sunnyvale restaurant. Designated as a LEED Silver Certified hotel our hotel features minimalist-style guest rooms and suites and includes 1126 square feet of Sunnyvale meeting rooms. Guests will enjoy our onsite 24 hour gym featuring Peloton bikes underground parking and a sophisticated patio with an outdoor fireplace and lounge.