Sales & Customer Success Associate
Sales & Customer Success Associate
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Salary Not Disclosed
1 Vacancy
Job Description
At XRHealth were redefining how healthcare is delivered. Using immersive virtual reality (VR) and digital health technology we empower patients and providers with cutting-edge therapeutic tools that are accessible engaging and effective. As we expand across the US were seeking an energetic driven and experienced Sales & Customer Success professional to join our mission-driven team.
Who You Are:
Youre a proactive self-starting team player who thrives in a fast-paced startup environment. Youre passionate about healthcare innovation and have a proven track record of driving B2B sales and building long-term relationships with customers. You enjoy being hands-on with clients and helping them succeed while pushing sales goals forward.
Key Responsibilities:
- Own and drive the full sales cycle from lead generation to closing deals primarily with healthcare providers clinics and strategic partners
- Support onboarding and provide ongoing customer success management to ensure high satisfaction engagement and retention
- Collaborate with the product and operations team to tailor solutions that meet the evolving needs of customers
- Track analyze and report sales and success metrics using CRM and internal tools
- Represent XRHealth in webinarsanddemos with clarity confidence and professionalism
- Provide feedback from the field to inform go-to-market strategies and product improvements
- 3 years experience in B2B sales and/or customer success preferably in healthcare MedTech or digital health
- Proven experience working in or with startups
- Excellent communication and relationship-building skills
- Comfortable working remotely and across time zones
- Familiarity with CRM tools (e.g. HubSpot Salesforce)
- A builder mindset youre not afraid to roll up your sleeves and get things done
- Experience selling SaaS or medical device products
- Background in DME RTM or health reimbursement models
- Passion for virtual reality or digital therapeutics
- A chance to bring your daily effort and energy to a positive and real impact solution for society
- The opportunity to work in a fast-growing industry with a leading company in virtual reality for healthcare
- A culture of innovation with constant opportunities to build and shape new products and processes
- A diverse and global environment with professional growth and personal development opportunities
- Benefits including 3 weeks of PTO in year 1 comprehensive health insurance paid parental leave 401k plan and more
XRHealth is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be considered for employment without regard to gender age nationality ethnic origin religion sexual orientation disability or any other characteristic protected by law.
Required Experience:
Manager
Employment Type
Full-Time
