Internship Order Management Support
Internship Order Management Support
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Job Description
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change a professional an undergraduate student exploring your first opportunity or recent graduate we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!
Are you a motivated detail-oriented individual looking to kickstart your career in IT functional support Join our team as a Junior Order Management Support Intern and gain hands-on experience with Oracle Applications and order management processes in a dynamic and supportive environment.
As a Junior Order Management Support Intern you will work closely with our Oracle team to provide support across various business processes. Youll assist with issue resolution system testing documentation and day-to-day support tasks in Oracles Order Management and Shipping modules.
This internship is based in Cluj-Napoca Romania.
We provide a flexible working schedule with the option of working hybrid.
This internship is limited to 6 months.
In This Role Your Responsibilities Will Be:
- Providing subject matter expertise in the Oracle Order Management Suite of modules OM and Shipping.
- Offering end-user support for all Oracle Order Management modules including proper resolution of support tickets through research testing and solution implementation for incidents.
- Managing application configuration maintenance and instance validation.
- Understanding current business requirements and processes and leveraging this knowledge to support the end-user community.
- Developing and maintaining process flows test scripts and training documentation related to the Oracle Order Management modules.
- Building and maintaining the Oracle Support SharePoint by updating the knowledge base with all relevant documentation including configuration sheets process flows test scripts training materials and more.
- Handling any other requests related to day-to-day activities.
For This Role You Will Need:
- BA degree or equivalent educational qualification.
- Strong English communication skills both written and spoken.
- Good practical knowledge of MS Office tools.
- A customer-oriented mindset with a helpful attitude.
- Self-motivation attention to detail and the ability to work independently.
- Initiative to take ownership of tasks and follow through to completion.
- Ability to work well under pressure and meet deadlines.
- Good analytical and interpersonal skills.
- A genuine motivation to build a career in IT functional support is highly valued.
Preferred Qualifications That Set You Apart:
- Coursework related to IT business processes or Oracle applications.
- Basic understanding of order management or supply chain concepts.
- Experience with Oracle ERP modules or other enterprise software.
- Ability to work collaboratively in a team-oriented environment.
- Eagerness to learn and adapt quickly to new technologies and processes.
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans including parental leav vacation and holiday leave.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Required Experience:
Intern
Employment Type
Full-Time
